Sr. Manager, Health Care Service/Solution Consulting
Sr. Manager, Health Care Service/Solution Consulting
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Job Description
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
Are you a creative forward-thinking professional looking to make a real impact in Canadian healthcare Medtronic Canada is seeking a Sr Manager Health Care Service/Solution Consulting to lead the design and deployment of consulting services digital health solutions and data-driven strategies that accelerate access build capacity and find efficiencies to transform patient care. In this role youll play a leadership role in collaborating with industry leaders challenge conventional approaches and deliver innovative solutions that address some of Canadas most pressing healthcare challenges.Responsibilities may include the following and other duties may be assigned.
Provide Healthcare Service/Solution Consultancy oversees consulting projects that involve strategy development organizational restructuring and management of the business to maximize efficiencies.
Works with senior management of companies to determine long-term goals by analyzing the clients business and making recommendations for changes and improvements.
MAIN PURPOSE OF JOB
The Senior Manager leads a team of Consultants optimizes operations improves patient access and operational capacity and efficiency and delivers sustained performance outcomes.
In collaboration with the team the Senior Manager will partner with clients to help them co-design implement and sustain strategic initiatives through:
o Clinical operational service delivery reviews and redesign
o Health services planning and workforce optimization
o Clinical Process Redesign across the care continuum
o Data analytics and targeted optimization / modelling for health system planning and operations improvement utilizing Lean and Six Sigma approaches and other transformational activities to drive quality improvement financial savings and operational excellence
Healthcare consulting projects involving strategy development and organizational restructuring and management of the business to maximize efficiencies and outcomes.
Works with senior leaders to determine long-term goals by analyzing the clients business and making recommendations for changes and improvements.
Utilize change management techniques to engage stakeholders and attain buy-in of the program.
Train coach and mentor team members to promote knowledge transfer and shared learning to drive expertise in operational optimization and excellence.
Generate clear proof points of the value for the program.
Responsible for reporting complaints and Adverse Drug Reactions (ADR)
PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM:Management and supervisory professionals with one or more employees who are focused on tactical operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility managing performance developing talent engagement and inclusion communicating business and operational developments planning prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring developing and coaching staff on meeting/exceeding performance expectations and defined objectives providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets conducting performance reviews and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.
DIFFERENTIATING FACTORS
Autonomy:Manages large team which would typically consist of both experienced professionals and managers.
Turns the department strategy into a commercial reality by developing communicating and implementing business plans to achieve business results .
Receives assignments in objective oriented terms; has latitude to reinterpret objectives.
Organizational Impact:Initiates programs or projects based on identified business and / or tactical needs.
Decisions impact projects or operations affect the deadlines resources and funds and the achievement of organizational objectives.
Typically has budget or P&L accountability for a department function or geography.
Innovation and Complexity:Develops new objectives new operating policies products processes and standards in support of the job function strategy.
Problems and issues faced are complex difficult and undefined and require detailed information gathering analysis and investigation to understand the problem.
Communication and Influence:Communicates with internal and external customers and vendors concerning ongoing operations programs or processes.
Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties .
May interact on issues that have externally divergent objectives.
Leadership and Talent Management:Manages at least one (department function geography typically comprised of other People or Program managers and / or supervisors and experienced professionals.
Recommends strategies goals and plans for a group.
Authorizes hiring firing promotion and reward within own area.
Required Knowledge and Experience:Requires broad management knowledge to lead project teams in one department.
Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.
Requires a Bachelors degree and minimum of 7 years of relevant experience with 5 years of managerial experience or advanced degree with a minimum of 5 years of relevant experience with 5 years of managerial experience.
DESIRED/PREFERRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
Relevant degree in nursing healthcare medicine engineering medicine healthcare life sciences or businessfield
Strong knowledge of the Canadian Healthcare system including health systemdesign and service delivery model trendsand quality improvement in health
Project Management Certification
JOB EXPERIENCE
Demonstrable experience in consulting
Demonstrated ability to operate from idea generation strategy development through
detailed analysis execution and results delivery
Successful utilization of change management techniques
Experience dealing with hospitals clinical leaders staff and C-suite/Sr.
Management/stakeholders
SKILLS/COMPETENCIES
Strong and demonstrable project management skills: planning & coordinatingcommunicating & influencing relationship building achieving milestones resolvingissues and managing risks.
Ability to integrate a team and coach it to continuously improve their performance.
Actively look for best practices new techniques and tools and build plans and guideactions for implementation in its daily job.
Strong analytical skills and working knowledge of analytics platforms
Digital transformation health IT systems
PHYSICAL JOB REQUIREMENTS - The physical demands described within the Responsibilities section of this job description
are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office
Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is
also required to interact with a computer and communicate with peers and co-workers. Contact your manager recruiter or local
HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of
America)
For employees working in Quebec Canada only: Basic knowledge of French is . - (Quebec-Canada)
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here
Required Experience:
Manager
Employment Type
Full-Time
