Billing Manager
Billing Manager
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Job Description
GENERAL DESCRIPTION
This role will support invoice reconciliation issue resolution and coordination with internal and external stakeholders. This is a unique position at our company. Prior experience with Coupa is preferred but we are willing to provide training if needed.
ESSENTIAL JOB FUNCTIONS
- Collaborate with the customer to ensure accurate invoice processing and alignment with contract terms.
- Manage and resolve disputed abandoned and invoices pending approval.
- Prepare and distribute a weekly report listing all open/disputed/abandoned invoices for review by the customer and related internal teams.
- Escalate integration issues to IT or system support teams when necessary.
- Focus on outlier resolution and root cause analysis to prevent recurring billing issues.
- Participate in testing of invoices and invoice workflows.
- Support new program setups rate card maintenance and documentation of billing work instructions.
- Assist with rate card ownership including lane ID and accessorial charge updates.
- Ad Hoc analysis and other miscellaneous reporting and activities as required.
- All other duties as assigned.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS
- Talking hearing and using hands to operate computer equipment.
- Vision abilities required by this job include close vision and the ability to adjust focus.
- Job will require regular and punctual attendance as well as presence on-site at the assigned work location.
OTHER SKILLS/ABILITIES
- Strong proficiency with spreadsheets (Excel) and data analysis.
- Excellent communication and collaboration skills to interact with both internal teams and external partners.
- A self-starter with strong organizational skills and attention to detail.
- Ability to learn and navigate procurement or finance systems (Coupa SAP Sage TMF etc.).
- Prior experience with Coupa or similar procurement/invoicing systems preferred.
- Familiarity with cloud billing models or technology procurement preferred.
- Project-oriented and improvement-focused.
EDUCATION AND EXPERIENCE
- High School Diploma/GED is required.
- Bachelors degree in Accounting Economics Business Administration or related field is preferred.
- Experience with Coupa or similar procurement/invoicing platforms.
- Familiarity with technology billing and/or cloud-based invoice models.
- 3 - 5 years of work experience.
- Logistics/Freight Forwarding industry experience preferred.
CERTIFICATIONS AND LICENSES
Professional certification may be required in some areas
MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION:
At Crane we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
- Quarterly Incentive Plan
- 136 hours of Paid Time Off which equals 17 days for the year that can be used for Sick Time or for Personal Use
- Excellent Medical Dental and Vision benefits
- Tuition Reimbursement for education related to your job
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
- Employee Discounts
- Wellness Incentives that can go up to $100 per year for completing challenges in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information: benefits are contingent upon meeting eligibility requirements and plan conditions.
Required Experience:
Manager
Employment Type
Full-Time
