Customer Experience Agent/Vehicle Detailer

SIXT Australiais on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer to join the team in North Lakes. 

As a Customer Experience Agent/Vehicle Detailer you will provide exceptional customer service create and act upon opportunities to make sales and ensure all rental vehicles meet SIXT Australias vehicle presentation standards. 

Your key responsibilities will include:  

• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Speaking with customers face-to-face over the phone and via email
• Ensuring vehicles are cleaned and presented to the correct standard ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

Qualifications :

• Flexibility to work on a rotating roster Monday to Sunday including school holidays weekends and public holidays
• Exceptional customer service skills and/or experience 
• Enthusiastic and driven individual who strives to exceed targets 
• Excellent verbal and written communication skills 
• Strong attention to detail with a good work ethic 
• Experience in vehicle detailing or cleaning (preferred but not essential)    
• Current unrestricted Provisional or Full Drivers Licence 
• Full working rights in Australia 

All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check including drug and alcohol screening. 

Additional Information :

At SIXT Australia we offer more than just discounts though you get those too! To ensure our employees feel valued empowered and celebrated we provide a range of benefits including:  

• $28.69 per hour (Award rate) shift loadings monthly incentives $$  
• Travel discounts on SIXT car rental cruises and accommodation at our award-winning NRMA Holiday Parks and Resorts.  
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more!  
• Discounts on all NRMA insurance products including car home & travel  
• Uniform and staff car parking provided  
• ME day one extra day of paid leave per year called a ME Day to use at any time during the calendar year  
• Employee Referral Program where you may be eligible for a $2000 referral bonus payment  

At SIXT Australia we celebrate and welcome diversity working together to create an inclusive workplace where our people feel respected heard valued and connected regardless of background or experience. We welcome people from all walks of life embracing unique perspectives.  

If youre ready to rev up your career and be the driving force behind happy customers were excited to hear from you. Join Team Orange today! 

Remote Work :

No

Employment Type :

Full-time