Joules Wholesale Operations Coordinator
Joules Wholesale Operations Coordinator
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1 Vacancy
Job Description
About the role:
Ready to start your Joules Journey
We believe in dressing well for the weekend every weekend. We are inspired by the countryside coasts and towns in which we love to spend time. We champion our customers style every step of the way and our people are no exception to this.
Prepare to be part of a dynamic hard-working collaborative and inspirational team creating and bringing product to market season after season for our iconic British brand. You can expect a journey outlined with clear goals and aspirations shared by the whole business whilst building cross-collaborative relationships including the opportunity to work with our Founder; Tom Joule and his Senior Team who have a wealth of knowledge to share.
Discover an exciting opportunity to take on an integral role here at Joules Head Office.
Your role of Wholesale Operations Coordinator sits within our friendly and creative Wholesale department.
What to expect on a day to day basis:
- Ensuring customer data is accurate and up to date systemically.
- Accurate Customer Info - Templates & Barcodes.
- Maintaining customer orders to ensure accuracy and on time fulfilment.
- Internal & External comms- full conversion of order-book.
- Use reports to manage customer orders and on time dispatch.
- Building strong knowledge and relationship with customer base and internal stakeholders.
- Responding promptly (within 48 hours) to any external customer emails.
- Contributing during meetings both internally and externally.
- Maintaining the Orders and Returns Wholesale Inbox
- Assisting the team with ad hoc requests for support e.g. templates.
- Monitoring internal returns documents and keeping these up to date.
- Providing first class customer service to wholesale partners (phone email and face to face).
About You:
To really shine within the role ofWholesale Operations Coordinatoryou must be able to work flexibly and at pace with a passion for the Fashion industry. However what we value most here at Joules is your ability to really align with who we are. So if you:
- Have a keen interest in the fashion and retail industry
- Want to be part of a team who loves getting stuff done
- Have a genuine team spirit
- Are fearlessly creative with ideas to share
- Are not afraid to fail and grow
- Have a genuine positivity for the future of our brand and all we can achieve
- Are adaptable and can embrace change
- Can work collaboratively and are always ready to give it your all
- Enjoy celebrating success
Then look no further the role ofWholesale Operations Coordinator at Joules was made for you!
From a technical and operational perspective it would also be advantageous if you have:
- An affinity for data processing with a strong attention to detail.
- You must be a team player and enjoy working within a cross collaborative environment.
- Being resourceful and adaptable are essential.
- Knowledge of the Google Suite would be desirable.
- Self-motivation and the ability to manage priorities.
- Good planning organisation and problem solving skills
- Excellent verbal and written communication.
Where will you be working
This is a full time on-site role based at The Barn - Joules purpose built Head Office in Market Harborough Leicestershire.
We value your dedication and understand the importance of balance. This role is office based and typically requires 5 days a week working onsite as we believe this is where we make the best decisions together. We do offer discretionary flexibility to support your needs and help you navigate lifes demands as and when your work allows.
Your Application
Please note that applications not accompanied by a relevant cover letterare unlikely to be progressed. We highly recommend that your application follows the guidance set out here.
Required Experience:
IC
Employment Type
Full-Time
