Workforce Optimisation Lead Residential
Workforce Optimisation Lead Residential
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Job Description
Employment Term: Permanent Full Time
Location:Brisbane CBD / Hybrid Working Arrangement
Remuneration:Attractive Salary Package Super Not for Profit Salary Packaging Discounts and Rewards
Make a meaningful difference with BlueCare
Were looking for someone who wants to build meaningful relationships and make a difference in the lives of others - through small moments that leave big impacts.
About the role:
The Workforce Optimisation Lead will lead the development and implementation of best-practice rostering systems and processes across the residential business.
In collaboration with the Rostering Officers and Residential Service Managers you will support in achieving KPIs pertaining to (but not limited to) workforce efficiency financial management and site workforce compliance.
Responsibilities include:
Developing and implementing workforce plans to meet current and future staffing needs.
Analysing workforce data to identify trends and make informed decisions.
Collaborating with senior management to align workforce strategies with organisational goals.
Applying robust metrics and tools to drive financial performance and mitigate risk.
Identifying training needs and developing programs to enhance employee skills and competencies within the rostering officer cohort.
Utilising workforce analytics to provide insights and support decision-making.
Preparing regular reports on workforce metrics including turnover rates employee satisfaction and training outcomes & presenting findings and recommendations to senior management.
Managing the relationships with UCQ digital and technology teams pertaining to the ongoing management and development of rostering platforms.
Role requirements:
Tertiary qualifications in health business or related field
Experience in managing complex rostering processes rules and systems.
General operations management experience including experience in aged care or similar organisations deploying a large workforce over a 24/7 roster
Advanced business analysis experience including quantitative analysis of large data sets generated by rostering processes
Experience of developing business cases.
Experience in structured process definition and improvement.
Demonstrated advanced interpersonal communication and negotiation skills.
Capacity to assess coach and develop employees.
Demonstrated experience in effective stakeholder engagement.
Qualifications in structured process improvement methodologies for example Lean Six Sigma BPM (Desirable)
Employee Benefits:
Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15900) and meal entertainment (up to $2650) per annum
A recognition and rewards platform providing employee discounts at hundreds of retailers including everyday expenses holidays health insurance annual awards celebration wellbeing and employee assistance programs
12 weeks paid parental leave and 2 weeks paid partner leave available after 6 months service in addition to the government scheme
Diversity and inclusive leave offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year Diwali Ramadan NAIDOC weeks and other significant cultural events
Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself grow and make a meaningful difference
BlueCare is proudly part of the UnitingCare Family wed love you to be too
Joining the states largest network of aged care workers with its over 8000 strong bright team in blue youll also be welcomed as part of the UnitingCare family. With more than 16500 staff and 9000 volunteers across our brands ofBlueCare Lifeline ARRCS The Wesley Hospital Buderim Private Hospital St Stephens Hospital and St Andrews War Memorial Hospitalyou are part of something bigger. Our team are compassionate inclusive and committed to the work we do helping people live life in all its fullness.
Child safe Child friendly
UnitingCare is committed to being a Child Safe Child Friendly organisation and will:
Provide welcoming safe & nurturing services for children
Implement measures to prevent child abuse and neglect within our services
Appropriately and immediately address child abuse and neglect if it does occur
Diversity & Inclusion
Our approach is simpleeverybody iswelcome here. At UnitingCare diversity is at the core of our who we are our mission and our are committed to providing equal opportunities to all employees no matter their sex race culture sexual orientation disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.For additional support and to meet our RAP Team email
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children young people and the elderly safe from harm within our services workplaces and the communities we support. We are committed to speaking up loudly for their safety.
Employment Type
Full-Time
