Contingent Workforce Specialist
Contingent Workforce Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
MW Partners is currently seeking a Contingent Workforce Specialist to work for our client who is a global leader in multimedia and creativity software products.
Responsibilities and duties:
- Manage the overall day-to-day operations of the Contingent Worker Program ensuring flawless execution of tasks
- Provide outstanding support for line managers regarding CW guidelines policies and procedures
- Assess and approve new worker requests ensuring timely and accurate processing
- Act as the first point of contact for addressing customer concerns related to contingent worker support and issue resolution
- Collaborate with key collaborators to ensure streamlined worker onboarding and offboarding experiences
- Collaborate with internal Client teams on quarterly and project-based initiatives driving continuous improvement
- Update process documentation and make sure processes are clearly communicated to all collaborators regularly.
- Ensure client service and happiness in all areas of the position maintaining a high standard of excellence
- Perform other duties assigned contributing to the overall success of the team
Requirements:
- A Bachelors degree or equivalent experience in education training and work experience
- Developing positive relationships with various functions across the organization and encouraging a collaborative environment
- Bringing a hands-on approach to solving problems and successfully implementing solutions
- Working under pressure in a fast-paced environment managing multiple tasks and meeting deadlines
- Continuously improving processes and procedures to ensure world-class service delivery
- Communicating complicated details effectively both written and verbally with individuals at all levels within the organization
- Demonstrated clear communication skills both written and verbal with the ability to convey complex information succinctly
- 2-3 years of experience in contingent workforce staffing or HR operations with a proven track record of success
- Strong skills in Excel and PowerPoint with the ability to build compelling presentations and reports
- High learning agility and the ability to navigate ambiguity with confidence
- Preferred experience with Workday and ServiceNow improving your ability to manage workforce data effectively
- The ability to maintain confidentiality integrity and professionalism in all interactions
- Strong critical thinking and problem-solving abilities with keen attention to detail and a focus on continuous improvement
- A proactive approach with the ability to coordinate and prioritize tasks with limited mentorship delivering outstanding customer service experience.
For a confidential discussion or to find out more contact Itishree Mohanty on or apply now.
Employment Type
Full Time
