Housekeeping Duty Manager
Housekeeping Duty Manager
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Job Description
The role
The Housekeeping Duty Manager is responsible for running the overall operation of the Housekeeping department alongside the Executive Housekeeper across the dual hotels of Crown Metropol and Crown Promenade Perth. The Housekeeping Duty Manager assists with planning coordinating and supervising all activities within the Housekeeping department to achieve maximum efficiency and to ensure guest comfort and needs are met delivering a high quality of service for hotel guests.
In this role youll provide joyful experiences through your genuine care for guests. As well as:
- Ensure the smooth and effective day to day operations of Housekeeping actively performing duties as required.
- Develop and execute on projects and tasks as directed by the Executive Housekeeper and Hotel Management.
- Ensure regular monitoring of room status to ensure rooms ready by 3pm.
- Conduct regular staff and Supervisor briefings to ensure all employees receive information required to carry out daily duties and expectations.
- Plan roster and manage daily labour requirements for the department.
- Coordinate and analyse productivity reports. Manage underperformance issues to ensure competence. Monitor training and development needs and coordinate as required.
- Undertake the setting and implementation of team member (annual) performance plans in support of business objectives.
- Foster positive relationships between Crown Hotels Housekeeping department and other internal departments (such as Laundry Villas IDs Health & Safety Maintenance Wardrobe etc.).
About you
Youll bring the following:
- Extensive hotel operational experience and relevant experience in a supervisory management position in a similar role in a superior hotel.
- Tertiary Qualifications in Hospitality or business-related qualification preferred
- Strong organisational and time management skills with the ability to multi-task
- Experience in managing teams to meet key performance objectives introducing and implementing procedures.
- Strong knowledge around Health & Safety requirements to provide a safe working environment and best practice
- Knowledge of OPERA Property Management Systems is preferred
Advert opening date 11th June closing date 9th July 2025
Annual salary $77000 - $85000 Superannuation
Additional Information :
On top of exciting career possibilities we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity insights and experiences from people of different race age religion cultural background gender people with disability people who identify as LGBTIQ and Aboriginal and Torres Strait Islander; people like you.
What you can expect from us
On top of exciting career possibilities we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity insights and experiences from people of different race age religion cultural background gender people with disability people who identify as LGBTIQ and Aboriginal and Torres Strait Islander; people like you.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
