Customer Success Manager
Customer Success Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle. Your main KPIs are clients conversion and retention. Your scope will include but is not limited to the following:
- Respond to RFPs and client inquiries working closely with Sales directors AdOps and Marketing teams
- Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives
- Expand and develop client relationship (client retention growth renewal and client satisfaction)
- Conduct in-depth analysis of campaign performance and develop actionable insights/recommendations for future campaigns in form of post-campaign reports
- Collaborate with AdOps team to secure campaign delivery
- Collaborate with Sales Marketing team to build strong and effective media and insights solutions
Qualifications :
- A first experience in digital advertising and client facing roles is required
- Excellent organizational interpersonal and communication (written and verbal) skills
- Solid computer skills including advanced knowledge of MS suite
- Strong attention to detail and organizational skills; ability to contribute to process improvement inventing and simplifying within existing processes
- Ability to handle multiple priorities
- Strong analytical skills
- Problem identifier and problem solver
- Ability to function equally well independently and as part of a team
Additional Information :
Dailymotion is proud to be an equal employment opportunity and affirmative action employer. We value inclusion and we want you to help us thrive for a more diverse community.
All our job offers are open to people with disabilities or impairments and we actively encourage everyone to apply. If you have any accessibility needs or require any accommodations for the hiring process please let us know in advance so that we can make any necessary arrangements.
Location: Issy-Les-Moulineaux
Start Date: Asap
Contract Type: CDI
Want to learn more about us:
For the France offices :
Hybrid Work Framework depending especially on the needs of your position ability to work 3 months abroad
Saving Plan Canal
Paternity leave or Coparental leave extended
Living Employee Culture (Events/Trainings/Parties/All hands)
Career development support (training/internal mobility/compensation cycle/360 feedback review )
High-end Health Insurance and Personal Services Vouchers (CESU)
Paid Time off RTT and Saving time plan (CET)
Meal Vouchers Public Transport and Bike refund
European Economic and Social Committee (sport membership/cinemas vouchers/gift vouchers/discount)
Fitness Subscription thanks to our partnership with Gymlib
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
