Ecommerce (Marketplace) Manager
Ecommerce (Marketplace) Manager
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1 Vacancy
Job Description
Who we are:
GMG is a global well-being company retailing distributing and manufacturing a portfolio of leading international and home-grown brands across sport everyday goods health and beauty properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years GMG is a valued partner of choice for the worlds most successful and respected brands in the well-being sector. Working across the Middle East North Africa and Asia GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports Dropkick Supercare Pharmacy Farm Fresh Klassic and international brands like Nike Columbia Converse Timberland Vans and The North Face.
Responsibilities:
- Develop and execute marketplace strategies to grow sales improve product rankings and enhance brand visibility.
- Manage daily operations on all marketplaces including store setup product listing pricing content and inventory.
- Plan and execute promotional campaigns aligned with the marketing calendar and marketplace mega campaigns.
- Collaborate with internal teams and marketplace account managers to secure campaign slots and boost visibility.
- Ensure product listings are accurate well-optimized with SEO-friendly content and compliant with marketplace standards.
- Coordinate product launches bundle strategies and upselling/cross-selling opportunities.
- Track key performance metrics (sales traffic conversion ROI etc.) and provide actionable insights.
- Monitor competitor activities and pricing trends to remain competitive.
- Ensure timely and accurate order fulfillment stock availability and service recovery for any escalations.
- Collaborate with Customer Service to improve buyer ratings and response time.
- Work closely with the marketing logistics merchandising and finance teams to ensure end-to-end operational excellence.
- Liaise with marketplace platforms for new features insights and partnership opportunities.
In order to succeed in the role you should ideally have:
- Bachelors degree in Business Marketing E-commerce or a related field.
- Minimum 3 years of experience in managing online marketplaces (Shopee Lazada etc.).
- Strong understanding of marketplace algorithms tools and promotional mechanics.
- Data-driven with proficiency in Excel and familiarity with analytics tools.
- Excellent communication and project management skills.
- Able to work independently in a fast-paced performance-driven environment.
Employment Type
Full Time
