Guest Service Agent
Guest Service Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
A Career that lets your passion shine:
- Creating a warm welcome and luxury experience for every guest from check-in to check-out
- Share passion and pride for the brand connecting guests with the hotel services and luxury offerings
- Coordinating with the wider hotel team to deliver a seamless experiences for all guests
- Let your eye for detail and organisation excellence to the team for processing guest payments accounts and front office operations
Qualifications :
What you will bring to the role:
- Passion for connecting with people and providing luxury hospitality
- Outstanding communication and interpersonal skills.
- High level of emotional intelligence and relationship management skills
- Excellent attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in using hotel management software (Opera Cloud preferred) and Microsoft Office Suite.
- Flexible schedule including the ability to work evenings weekends and holidays.
Additional Information :
Thrive in our Sofitel Gold Coast Broadbeach community:
- A global luxury brand that invests in your learning and development
- Complimentary meal on shift available via Le Caf
- Employee discounts on accommodation dining and lifestyle with Accor hotels
- Discounted parking
- Paid birthday leave
- Earn rewards that suit you and your lifestyle from hotel accommodation dining and shopping vouchers
- Be part of a luxury 5-star hotel with opportunities for internal growth and progression
- Work in the heart of Broadbeach with walking distance to beaches restaurants and shops
If you are ready to take the next step in your career with a leading global luxury hotel brand apply today.
Please note that full AU working rights are required for this role.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
