Revenue Operations Lead
Revenue Operations Lead
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Job Description
IMPORTANT: Please be aware scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information checks or other sensitive information as part of our hiring process. All correspondence will come from the email domain. If youre unsure please email with questions.
About Zello
Zello is a voice-first communication platform powered by our industry-leading push-to-talk technology to improve collaboration and productivity for desk-less workers. With over 175 million users were the #1 rated push-to-talk app in the world delivering 9 billion (yes with a B) messages a month.
At Zello our company values are at the heart of what we do everyday. Were proud to serve the frontline were privileged to connect people in times of crisis across the globe and were honored to support first responders.
And this is where you come in.
This Revenue Operations Lead will own pre-sales RevOps end-to-enddesigning and running our marketing and sales operations processes maintaining and optimizing our HubSpot instance and writing the SQL queries and data models that power accurate dashboards and forecasts. They will build a true deal desk function at Zello administer commission attainment calculations and ensure that individual contributors team managers executives and even the board all have the right pipeline and revenue reporting at their fingertips.
Beyond enterprise sales operations this person will also support our PA teamdriving high-velocity low-touch sales and service workflows in addition to complex enterprise-level motions. By adding this leader now well shore up capacity bring sharper operational rigor to every campaign and pipeline motion and free both the new sales leader to focus on high-value strategy and execution.
After a successful first year you will
Deal desk launched and embedded All enterprise and partner deals routed through a streamlined approval workflow with <24hour SLA and clear commercial guardrails.
Data you can trust HubSpot pipelinehealth score 98 % data accuracy with every opportunity linked to the right campaign SDR and partner source.
Forecasts the board relies on Monthly boardpack dashboards live with forecast accuracy consistently within 10 % of actual revenue.
Commissions on autopilot Endtoend attainment calculations executed quarterly with <1 % payout error and full auditability.
Higher velocity GTM engine SDR SQL productivity up 25 % marketing attribution coverage at 100 % for ABM campaigns and partnersourced pipeline tracked and reported.
What youll do
Architect and run our RevOps engine Own marketing ops enterprise and SDR sales ops and partnership ops processes from lead capture to closedwon.
Own HubSpot & the revenue data layer Administer HubSpot design custom objects and workflows and build SQL models as needed to power reporting and attribution.
Run the deal desk Define pricing and discount policies build approval automations and serve as the first point of escalation for nonstandard deals.
Deliver decisiongrade reporting Build and maintain dashboards for ICs managers execs and the board; drive the monthly/quarterly forecasting cadence.
Run commissions & incentives Maintain compensation plans automate attainment calculations and partner with Finance on payouts.
Scale highvelocity workflows Optimize SDR cadences lead routing and handoffs to accelerate SQL generation and pipeline throughput.
Drive continuous improvement Spot process gaps automate manual tasks and lead crossfunctional projects that unlock GTM capacity.
Enable the teams Document best practices train users and act as the goto expert on RevOps tools and data.
Who you are
5 years in Revenue/Sales Operations at a SaaS or tech company with demonstrable impact on pipeline and revenue growth.
Comfortable administering HubSpot and writing advanced SQL to model funnel data and commission logic.
Youve designed pricing/quote approval workflows and can balance speed with governance.
You turn raw data into insights forecasts and boardready narratives; accuracy and clarity are nonnegotiable.
Familiar with building quota structures and automating attainment and payout calculations.
Skilled at mapping GTM workflows spotting bottlenecks and automating for scaleespecially in highvelocity SDR environments.
Excellent communicator who earns trust with ICs and execs alike and can drive alignment without formal authority.
Curious adaptable and energized by building in fastmoving resourceconstrained settings.
Bonus: experience with ABM platforms outbound tools (e.g. Sellfire) or partner/marketplace operations.
We hire for potential passion for our mission and a knack for solving difficult problems over checking every qualification box. We have competitive pay equity with significant upside and intentionally design our benefits to encourage healthy and well-balanced employees from flexible work schedules to unlimited paid time off. We even offer a sabbatical after every five years of service so youre able to pursue and enjoy what matters most to you. And of course we wouldnt be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
#LI-Hybrid
Employment Type
Full-Time
