Why Ryan
Competitive Compensation and Benefits
Home Office Stipend
Business Connectivity Reimbursement (Phone/Internet)
Gym Membership or Equipment Reimbursement
LinkedIn Learning Subscription
Flexible Work Environment
Tuition Reimbursement After One Year of Service
Accelerated Career Path
Award-Winning Culture & Community Outreach
Are you a confident communicator with a knack for organisation and a passion for delivering top-notch service Were on the lookout for a Client Onboarding Executive to join our fast-paced supportive team based in Old Trafford Manchester.
As a Client Onboarding Executive youll be the friendly first point of contact for our existing business clients. Your mission To guide them smoothly through their online registration process and ensure weve got everything we need to get started.
Duties and responsibilities:
Reaching out to business clients by phone and email to assist them with registering on the Government Gateway portal.
Supporting clients as they liaise with the Valuation Office Agency (VOA) to complete necessary steps.
Gathering key client information and making sure everything is accurately recorded.
Working with internal teams and surveyors to collect and process required documentation.
Proactively managing your client portfolio and maintaining up-to-date records in our CRM system.
Partnering closely with our Commercial Property Consultants to deliver a seamless onboarding experience.
Education and Experience:
A confident and methodical professional with12 months experiencein a customer service or sales support role (phone or face-to-face).
A proactive problem-solver who can work independently and takes ownership of their work.
Excellent communication skills youre clear friendly and persuasive.
Organised resilient and goal-oriented with a sharp eye for detail.
Why Join Us
Be Part of a Collaborative Team: Work in a dynamic ambitious team environment where support and shared success matter.
Build Your Skills: Develop in a business-facing role that blends customer interaction and operational coordination.
Real-World Experience: Collaborate with government agencies and experienced consultants.
Full Training Provided: No property tax experience No problem! We provide comprehensive training to help you hit the ground running.
Innovative Environment: Your ideas are welcome here. We value input initiative and fresh thinking.
Career Growth: Work with experienced managers to create a personalised development plan.
Supportive Culture: Join a team that looks out for each other in a shared-service environment.
Hybrid Work Model: Enjoy a mix of home and office3 days in-office 2 days remote each week.
Unlimited Holiday: Our Take What You Need holiday policy gives you the flexibility to recharge when you need it most.
The salary for this position is 22223 per annum commission scheme (Realistic OTE 32000 per annum)