2026 Early Talent Internship Digital & Client Experience (Design)

Charlotte, VT - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Intern

Throughout the intensive 10-week summer program participants engage in a structured professional development curriculum featuring:

Comprehensive training modules
Executive speaker series
Educational workshops
Mentorship programs
Cohort-based learning experiences

This position provides exposure to key business divisions including Actuarial Services Asset Management Business Management Corporate Strategy and Development Financial Analysis and Accounting Human Resources Internal Audit Law and Policy Marketing and Communications Product and Business Development Retirement Solutions Risk and Compliance Technology and Wealth Management.

Key Roles and Duties

Support high-impact business initiatives by contributing to meaningful projects that directly support business objectives and client outcomes
Collaborate on strategic presentations and research projects contributing to PowerPoint and Excel deliverables and analytical materials that inform key business decision-making
Support a variety of projects by helping to coordinate project materials and meetings to ensure seamless information flow across teams
Drive independent research initiatives to gather market intelligence competitive analysis and supporting documentation that advances business objectives
Immerse yourself in professional development opportunities through exclusive access to executive speaker series specialized training programs and networking events designed to accelerate your career trajectory
Explore diverse career pathways by working alongside professionals across multiple departments and gaining hands-on experience in various business functions
Build comprehensive industry expertise while developing deep knowledge of TIAAs culture values and position within the financial services landscape

Educational Requirements:

Currently enrolled in a degree-seeking program pursuing a Bachelors or Masters degree

Additional Requirements:

Expected Graduation date between December 2026 June 2028
Minimum GPA of 3.0

Physical Requirements:

Sedentary Work

Career Level
2IC

Design - Agentic AI Experiences

The 10-week summer internship program is designed to challenge students by providing opportunities for hands-on experiences skills training and valuable professional networking to assist students with identifying and building on their career interests. This role gains experience in the emerging field of Agentic AI design by participating in workshops delivering presentations exploring design-specific tasks and working closely with cross-functional teams to better understand TIAAs approach to human-AI collaboration.

The program includes an onboarding program followed by our ongoing speaker series lunch-and-learns and engagement activities as well as direct access to executive and senior leadership mentors and previous interns.

About the Role

We are seeking a curious and passionate design intern to explore the future of human-AI collaboration in the era of Agentic AI where AI can plan reason and act on our associates and clients this role you will support the creation of new interaction paradigms that help users trust understand and collaborate with AI agents. Youll work alongside senior designers and strategists to learn about designing intuitive transparent and ethical AI experiences while contributing to real projects that impact our clients financial well-being.

Key Responsibilities and Duties

Support research and design activities for agentic AI user experiences under senior designer guidance

Assist in creating wireframes prototypes and interaction flows for AI-powered financial tools

Participate in user research sessions to understand human-AI collaboration challenges and opportunities

Help document design patterns and principles for trustworthy AI experiences

Collaborate with cross-functional teams including accessibility behavior science ethics researchers engineers and product managers

Contribute to the development of feedback mechanisms that enable AI agents to learn from user interactions

Assist in prototyping novel interaction patterns for voice multimodal and adaptive AI systems

Support the creation of design frameworks that ensure fairness inclusivity and responsibility in AI experiences

Contribute meaningfully within the intern community including our AI Hackathon

Required Skills

Full-time student pursuing a Bachelors or Masters degree

Rising sophomore

Overall GPA of 3.0 or better

Preferred Skills

Preferred majors: Design Human-Computer Interaction Psychology Cognitive Science Computer Science or related fields

Basic familiarity with design tools (Figma Sketch Adobe Creative Suite)

Expertise with GenAI

Understanding of user-centered design principles and applying design thinking

Experimentation and innovation mindset with a bias for action; ideally have already created AI innovations

Desire to continuously learn about emerging technologies

Passion for emerging technologies and AI applications

Strong problem-solving and analytical skills

Excellent communication and collaboration abilities

Curiosity about the future of AI and its impact on human experiences

This isnt just an internship Its your chance to help define how millions of people will interact with AI in their most important financial decisions. Youll work on challenges that dont have textbook answers alongside teams that are literally writing the playbook for responsible AI in financial services. If youre ready to move beyond theoretical AI discussions and start building the future we want to hear from you.

Related Skills

Accountability Adaptability Business Acumen Collaboration Communication Consultative Communication Data Analysis Influence Market/Industry Dynamics Problem Solving Relationship Management

Anticipated Posting End Date:

Base Pay Range: $22.00/hr - $30.00/hr

Actual base salary may vary based upon but not limited to relevant experience time in role base salary of internal peers prior performance business sector and geographic addition to base salary the competitive compensation package may include depending on the role participation in an incentive program linked to performance (for example annual discretionary incentive programs non-annual sales incentive plans or other non-annual incentive plans).

Company Overview

Every worker deserves a secure retirement. For more than 100 years TIAA has delivered it for millions of people. Founded to help educators retire with dignity today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA were on a mission to build on our 100 year legacy of delivering for our clients while evolving to meet tomorrows challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People Be Client Obsessed Lead with Integrity Own It and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveens entrepreneurial spirit where we work hard and work together to create lasting impact. Here every associate can grow through meaningful learning experiences and development pathwaysbecause when our people succeed our impact on clients lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients and is equally committed to the well-being of our associates. Thats why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health wellness and work life offerings that can help you achieve and maintain your best possible physical emotional and financial well-being. To learn more about your benefits please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age race color national origin sex religion veteran status disability sexual orientation gender identity or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone:

Email:

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

For Applicants of TIAA Nuveen and Affiliates residing in US (other than California) click here.

For Applicants of TIAA Nuveen and Affiliates residing in California please click here.

ForApplicants of TIAA Global Capabilities click here.

For Applicants of Nuveen residing in Europe and APAC please click here.

Required Experience:

Intern

InternThroughout the intensive 10-week summer program participants engage in a structured professional development curriculum featuring:Comprehensive training modulesExecutive speaker seriesEducational workshopsMentorship programsCohort-based learning experiencesThis position provides exposure to ke...