Revenue Recovery Specialist
Revenue Recovery Specialist
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Job Description
What you will be doing:
The purpose of the Revenue Recovery Specialist role is to recover administrative fees owed Premier from contracted suppliers therefore directly impacting the net revenue of Premier. The recovery process involves data analysis identification of reporting discrepancies contract interpretation direct conversations with suppliers (from contract administrators up to the President level) and continued correspondence and negotiations with suppliers until issues are resolved. The specialist develops executes and leads action plans for resolving these incidences of unreported administrative fees through collaboration with contract management sourcing operations finance legal field force etc. as well as directly with Premier members and suppliers at many different levels within their respective organizations.
Key Responsibilities
Revenue Recovery 85%
Recover unreported administrative fees from Premier contracted suppliers and distributors.
Annual individual gross administrative fee revenue recovery goal of at least $1500000.
Proactively discover recovery opportunities through standardized data analysis using data from members suppliers and distributors. Requires original thought and the ability to analyze data to determine root causes. Interpret and fully vet recovery opportunities by developing necessary strategies and procedures within each recovery methodology.
Investigate inquiries from the Premier field force Premier members and internal sources regarding underreporting by Premier contracted suppliers and distributors. Regularly communicate updates to the inquirer throughout the recovery process.
Validation of the discrepancy
Export data from large datamarts and data warehouses (up to one million lines)
Analyze and interpret the data through queries and filtering using unscripted and non-routine processes.
Interpret supplier contract language to determine if fees are legally due.
Use investigative reasoning to critically audit the data to understand the interconnectivity between the data the suppliers operational processes and the members purchasing habits.
Diagnose the operational and reporting gaps that are true problems without being distracted by information that is irrelevant.
Expand the scope of the recovery with little guidance (where appropriate) to cover the entire contract category or membership. Develop execute and lead action plans to resolve.
Discern subtle deviations in contract language and articulate their impact on the business and legal position to substantiate reporting of sales.
Possess the business acumen and professional integrity to articulate and reach equitable resolution of the issue with the contracted supplier in a courteous professional manner without jeopardizing the overall relationship.
Communicate results directly to field force members and Premier staff. This involves both formal and informal presentations of data using MS Excel or MS PowerPoint.
Responsibility #2 5%
Knowledge Sharing Drive Process Improvements
Articulate the operational processes required of the supplier to uphold the GPO agreement. Must also troubleshoot operational processes with suppliers and present identified gaps in such a manner that moves parties to make operational changes to support contract compliance.
Understand the limitations in Premiers ability to collect administrative fees and work internally to drive process improvement.
Inform Sourcing when alternate interpretations of contract language preclude the recovery of administrative fees.
Requires occasional education of the field sourcing membership services data management and fee & volume regarding how Premiers operational processes and data affect reporting (membership roster price activations PMDFs etc.).
Responsibility #3 10%
Other
Maintain updated and complete list of leads and communications with suppliers in the Vault database.
Track supplier conversion to Premier through the Vault database.
Lead quarterly team-building activity to promote engagement for hybrid team.
Required Qualifications
Work Experience:
Years of Applicable Experience - 2 or more yearsEducation:
High School Diploma or GED (Required)Preferred Qualifications
Skills:
Data analysis
Quality assurance processes
Effective communication
Experience:
Experience consulting/auditing/supply chain
Contract interpretation and dispute resolution
SQL
Education:
Bachelors degree
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Qualified full and part time regular employees also receive access to the following benefits:
Health dental vision life and disability insurance
401k retirement program
Paid time off
Participation in Premiers employee incentive plans
Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlottes Healthiest Employers list forand 2023 and 21st Healthiest Employer in America (2023)
Named one of the Worlds Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age race color religion national origin ancestry citizenship status sex sexual orientation gender identity gender expression marital status familial status pregnancy status genetic information status as a victim of domestic violence covered military or protected veteran status (e.g. status as a Vietnam Era veteran disabled veteran special disabled veteran Armed Forces Serviced Medal veteran recently separated veteran or other protected veteran) disability or any other applicable federal state or local protected class trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law. In addition as a federal contractor Premier complies with government regulations including affirmative action responsibilities where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process please reply toor contact Premier Recruiting at 704.816.5200.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premiers.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
