Office Support Specialist
Office Support Specialist
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1 Vacancy
Job Description
This is a remote position.
Join the Barking Hound Village team as an Office Support Specialist providing frontline administrative and clerical support to our dog daycare boarding grooming and training facility. This hybrid role requires strong organizational skills with the flexibility to perform tasks onsite and remote when needed ensuring seamless operations and exceptional client service both in-facility and from a remote environment.
Key Responsibilities
Greet clients answer phones respond to emails and direct inquiries either onsite or remote depending on scheduling.
Schedule appointments manage bookings update calendars and process service confirmations both in-person and remote.
Prepare format and distribute documents (e.g. client communications memos reports) accessible from onsite systems or remote access.
Maintain organized filing systems and records physical onsite files and digital repositories for remote access.
Assist with data entry basic bookkeeping and supply inventory tracking whether coordinating onsite or remote.
Requirements
High school diploma or equivalent; additional coursework in office administration or customer service is a plus.
1 2 years of experience in administrative clerical or receptionist roles ideally with some hybrid or remote experience.
Proficiency in Microsoft Office (Word Excel Outlook) Google Workspace and basic scheduling or CRM tools.
Excellent communication multitasking capabilities and a friendly demeanor capable of supporting clients both onsite and remote.
Strong organizational skills attention to detail and discretion with sensitive pet and owner information.
Benefits
Health & Wellness: Employer-supported medical dental and vision insurance.
Retirement Planning: 401(k) program with employer matching contributions.
Paid Time Off: Generous PTO paid holidays and flexible scheduling to support work-life balance.
Pet Perks: Free or discounted daycare grooming or boarding for your own pet even when working remote.
Professional Development: Access to training career growth opportunities and cross-role exposure.
Work Flexibility: Hybrid work environment blending onsite engagement with remote productivity.
Tech Support: Home office stipend or necessary tools to support remote work effectively.
Recognition & Rewards: Regular performance reviews with merit-based raises or bonus opportunities.
2+ years of administrative or data management experience, preferably in a pet-care, hospitality, or customer-service environment. Strong proficiency with Microsoft Office, Excel, scheduling or CRM systems, and the ability to work effectively onsite and remotely. Exceptional attention to detail, organization, and ability to manage confidential information. Strong communication skills and ability to collaborate with team members onsite and via remote tools (e.g., email, messaging platforms). Flexibility to spend part of your week onsite at the facility and part working remote, with occasional evenings or weekends as needed.
Employment Type
Full Time
