Customer Support Sales Representative
Customer Support Sales Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and New Jersey. Partnering with Matthai Material Handling we now also service Pennsylvania and Maryland. Our team uses innovative equipment and processes to push your business forward and increase efficiency. Were always on the lookout for talented individuals to join our team and grow their careers in a challenging but positive environment. Apply now to become part of our dynamic team!
AbouttheRole
We are seeking a Customer Support Sales Representative CSR to drive sales growth and deliver exceptional service in the West Michigan market. This role is ideal for a results-driven professional with a passion for building strong customer relationships identifying sales opportunities and providing a tailored solution in the material handling industry.
As a key member of our sales team you will be responsible for driving new business managing existing accounts and ensuring customer satisfaction through consultative selling.
ADayintheLifeofaCSR:
- Serveastheprimarypointofcontactforexistingcustomersensuringsatisfactionandrepeatbusiness.
- Conductregularcheck-insfollow-upsandbusinessreviewstoidentifynewsalesopportunities.
- Handleinboundinquiriesandproactivelyreachouttocustomersforserviceagreementsandproductneeds.
- Providesupportandproductrecommendationsbasedoncustomerrequirements.
- Meetorexceedmonthlyandquarterlysalestargetsforbothproductandservicesales.
- Identifynewbusinessopportunitieswithinassignedterritory.
- GeneratequotesproposalsandcontractsinourcompanyCRM
- Ensureaccuratepricingproductavailabilityandleadtimesincoordinationwithinternalteams.
- Processsalesordersandcoordinatedeliveryserviceschedulingandfollow-up.
- WorkcloselywithTerritoryManagersServiceTeamsandPartsDepartmentstoensureseamlesscustomerexperiences.
- UtilizeCRMtoolstotrackcustomerinteractionssalespipelineandperformancemetrics.
- Providemarketawarenessandcompetitorfeedbacktoimprovesalesstrategies.
WhatYouWillNeed:
- Strongabilitytobuildrelationshipsandunderstandcustomerneeds.
- Provenabilitytomeetorexceedsalestargetsinafast-pacedenvironment.
- Excellentcommunicationproblem-solvingandnegotiationskills.
- ProficiencywithCRMsystemsMicrosoftOfficeandOEMquotingsoftware.
- Abilitytomulti-taskandmanagemultipleaccountseffectively.
- Aself-motivatedandresults-drivenmindsetwithstrongattentiontodetail.
Required Experience:
Manager
Employment Type
Full-Time
