Salesforce Administrator
Salesforce Administrator
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Job Description
Accepting applications until:
12 July 2025Job Description
We are Global
At Global we think big work hard and never stand still. Were the proud home of the best media and entertainment driven by our talented and passionate people. Our mission To make everyones day brighter our Globallers our audiences our partners and our were in the studio building world-class technology or securing record Outdoor advertising partnerships we make sure were doing it as a team.
Your new role: Salesforce Administrator
Are you a Salesforce expert with a knack for both technical configuration and cross-functional collaboration If you thrive in an environment where you can make a direct impact across sales customer support and marketing this role is for you.
As a Salesforce Administrator at Global youll wear multiple hatscombining your passion for platform optimisation with the ability to support various business units. Youll play a critical role in managing Globals Salesforce setup focusing on Sales Cloud Service Cloud and Pardot (Account Engagement) and working with teams to drive projects from concept to completion.
Key Responsibilities
Salesforce Platform Management (70%): Manage and maintain the Salesforce ecosystem including Sales Cloud Service Cloud and Pardot. Youll monitor performance ensure data integrity and implement solutions that improve system usability and team productivity.
Collaboration and Optimisation (30%): Collaborate closely with sales support and marketing teams to understand business requirements and deliver tailored Salesforce configurations. Your efforts will drive efficiency and ensure seamless integration across Globals applications.
What Youll Love About This Role
Think Big: Directly influence key business areas improving efficiency customer satisfaction and growth through effective Salesforce management.
Better Together: Work closely with various teams encouraging dynamic problem-solving and innovative solutions within the Salesforce environment.
Own it: Gain valuable experience across Sales Cloud Service Cloud and Pardot positioning you for future career advancement within Salesforce and broader tech leadership roles.
Keep it Simple: Focus on streamlined user-friendly Salesforce solutions that reduce complexity and empower teams to work efficiently without friction.
What Success Looks Like
In your first few months youll have:
Mastered Globals Salesforce setup understanding existing workflows integrations and how they support sales support and marketing teams.
Built strong relationships with cross-functional teams aligning Salesforce solutions with their priorities and challenges.
Customised Salesforce environments to enhance usability data accuracy and team productivity using tools such as workflows dashboards and automations.
Improved Salesforce processes supporting data management and enhancing functionality across the platform.
Delivered Salesforce training and support helping teams maximize the platforms capabilities.
What Youll Need
Proven Experience: A background as a Salesforce Administrator with a strong focus on Sales Cloud Service Cloud and Pardot (Account Engagement).
Certification: Salesforce Administrator certification is preferred.
Platform Knowledge: Deep understanding of best practices for Salesforce configuration automation and data management.
Collaboration Skills: Ability to work effectively with cross-functional teams gathering requirements and implementing scalable solutions.
Problem-Solving Mindset: Detail-oriented with strong analytical skills able to troubleshoot and innovate.
User Support: Experience providing user training and support with a focus on empowering teams to leverage Salesforce effectively.
This role is ideal for a dynamic Salesforce professional eager to make an impact across sales customer support and marketing through the effective use of Salesforce tools.
Creating a place we all belong at Global
We are dedicated to creating a place where different voices are represented amplified and that we cantserve our diverse audiences without first celebrating it in our people which is why were passionate about creating an inclusive culture where every Globaller can belong. So no matter who you are or where you are from you can find your place at Global.
As a business we believe in the importance of a healthy work-life balance and the value of a flexible and agile workforce. Therefore we operate a Smart Working you need us to make any reasonable adjustments during your recruitment process drop us an email at well be happy to help.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
