Bilingual Case Manager
Bilingual Case Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Location: Dominos World Resource Center; 30 Frank Lloyd Wright Dr Ann Arbor MI 48105 (Remote Friday)
- Shift: Fulltime; Salary
- Job Posting Salary: $56000 - $61000 plus bonus
The Dominos Pizza Partners Foundation is a separate non-profit organization affiliated with and supported by Dominos Pizza team members. The Foundations mission is to provide financial assistance to team members experiencing a hardship or crisis.
Case Manager Primary Responsibilities:
- Field incoming requests for assistance from Dominos Pizza team members
- Collect details of circumstances related to team members hardship including but not limited to job related information income/expense data & other case details
- Conduct necessary due diligence and investigate any questionable aspects of the case
- Acquire necessary back-up documentation and contact supervisors/directors to verify employment with Dominos
- Present case details during daily case review with colleagues. Decide and award cases in alignment with foundation assistance guidelines.
Administrative Responsibilities:
- Prepare closed cases for check writing process
- Create reports track disbursements and adhere to budgets
- Assist with coordination of department fundraising activities including but not limited to payroll deduction drives silent auctions raffles & other events
- Appear in promotional materials including videos to showcase the services of a bilingual case manager to the brand
- Make presentations and speak to various Dominos groups
- Participates in & leads (when applicable) projects as assigned by immediate supervisor
- Other duties as assigned
Qualifications :
- Four-year collegiate degree or five years work experience equivalent in social work communications or related fields.
- Requires the ability to speak read and write Spanish fluently in addition to English
- Requires the translation of case documents as well as the creation and/or translation of any needed Foundation documents
- Thorough knowledge of Microsoft Office; knowledge of case management software preferred
- Excellent communication problem solving and decision-making skills.
- Strong organizational and time management skills; able to multi-task
- Excellent phone skills and willingness to communicate with Dominos employees and franchisees daily in both English and Spanish
- Must be a self-starter with proactive thinking capabilities
Additional Information :
Benefits:
- Paid Holidays and Vacation
- Four mental health days are provided in addition to vacation and emergency time. To be used one per quarter.
- Medical Dental & Vision benefits that start on the first day of employment
- Life Insurance Short-term Disability and Long-term disability paid for by employer
- No-cost fitness center on premises
- 401k matching contributions begins after 90 days of employment
- Performance-based bonus of up to 10% of Salary
Salary is commensurate with experience and qualifications. Position is a hybrid work model and will be onsite 2 days a week.
The Dominos Partners Foundation is an equal opportunity employer.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
