Location :Mohali
City :Mohali
State :Punjab (IN-PB)
Country :India (IN)
Requisition Number :39145
Business Title :Project Lead- CoE Functions
Global Department :Strategy & Transformation
Role Purpose Statement :
The COE Projects Lead is a critical leadership role within Global Business Services (GBS) responsible for the de novo creation and development of multiple Centers of Excellence (COEs). This role requires a highly strategic and operational leader capable of building COEs from the ground up including team formation establishing service delivery frameworks and ensuring smooth operationalization. This leader will drive transformational change by championing process optimization automation and innovation across GBS.
Main Accountabilities :
- COE Design and Implementation: Conceptualize design and implement new COEs within GBS. This includes defining the COEs mission vision scope and strategic objectives. Establish governance structures operating models and service delivery frameworks for each COE.
- Team Formation and Leadership: Build high-performing teams for each COE from scratch. This involves recruiting hiring onboarding and training team members. Provide ongoing coaching mentorship and development opportunities to foster a culture of excellence.
- Service Delivery Optimization: Establish streamlined service delivery processes within each COE to ensure efficient and effective operations. Develop service level agreements (SLAs) performance metrics and reporting mechanisms.
- Process Optimization and Automation: Lead initiatives to identify and implement process improvements and automation opportunities across GBS functions. Leverage technologies like RPA AI and other digital tools to streamline processes reduce costs and enhance efficiency.
- Technology and Innovation: Stay abreast of emerging technologies and industry best practices. Evaluate and implement new technologies within COEs to drive innovation improve service delivery and enhance operational efficiency.
- Stakeholder Collaboration and Management: Collaborate closely with stakeholders across various business units to understand their needs and ensure COE services align with business objectives. Build strong relationships with key stakeholders and effectively communicate COE value and progress.
- Change Management: Develop and implement change management strategies to ensure successful adoption of new processes technologies and COE services. Address resistance to change and effectively communicate the benefits of COE initiatives.
- Performance Measurement and Reporting: Establish key performance indicators (KPIs) and metrics to track COE performance and effectiveness. Regularly report on COE progress achievements and areas for improvement to GBS leadership.
- Continuous Improvement: Foster a culture of continuous improvement within COEs. Regularly assess COE performance identify areas for optimization and implement changes to enhance efficiency effectiveness and service delivery.
- Budget and Resource Management: Develop and manage budgets for each COE. Effectively allocate resources to support COE initiatives and ensure cost-effectiveness.
Knowledge and Skills :
Behavior :
- Make decisions aligned to Bunges global strategy business needs and financial goals and explore new perspectives by driving innovation.
- Cultivate strong relationships and networks effectively influence others and develop talent to excel in their current and future roles.
- Develop data driven strategies aligned with Bunges priorities energize others to action through clear and compelling communication..
Technical :
Certifications in project management (e.g. PMP) process improvement (e.g. Lean Six Sigma) and ITIL framework.
Experience with automation technologies (e.g. RPA AI).
Other Competencies for the role :
- Leadership Competencies: Strong leadership team motivation communication and interpersonal skills
- Functional Competencies: Deep understanding of finance controls analytical and problem-solving skills detail-oriented
- Technological Competencies: Proficiency in finance systems ability to adapt to new technologies and drive automation.
Education & Experience :
- Masters degree in Business Administration Operations Management or a related field.
- Extensive 20 Years experience in designing implementing and managing COEs within a shared services or GBS environment.
- Proven ability to build high-performing teams from scratch.
- Strong understanding of GBS processes technologies and best practices.
- Experience with process improvement methodologies (e.g. Lean Six Sigma).
- Excellent leadership communication and stakeholder management skills.
- Strong analytical problem-solving and decision-making abilities.
Bunge (NYSE: BG) is a world leader in sourcing processing and supplying oilseed and grain products and ingredients. Founded in 1818 Bunges expansive network feeds and fuels a growing world creating sustainable products and opportunities for more than 70000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis Missouri and has 25000 employees worldwide who stand behind more than 350 port terminals oilseed processing plants grain facilities and food and ingredient production and packaging facilities around the world.
Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity gender expression transgender status national origin citizenship age disability or military or veteran status or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled
Required Experience:
Senior IC