As an MDM Technology Analyst (IC3) you will be responsible for supporting the implementation maintenance and enhancement of Master Data Management (MDM) solutions utilizing tools such as Reltio Reltio Integration Hub (RIH) Informatica MDM and SQL/Python scripting. This role will also involve working with MDM workflows D&B/ZoomInfo/Salesforce connectors and ensuring smooth integration across systems. You will collaborate with cross-functional teams to ensure data integrity quality and accessibility across the organization.
Key Responsibilities:
MDM Implementation & Configuration:
Implement and configure MDM solutions using Reltio while ensuring alignment with business requirements and best practices.
- Develop and maintain data models workflows and business rules within the MDM platform.
- Work on Reltio Workflow (DCR Workflow & Custom Workflow) to manage data approvals and role-based assignments.
Data Integration & Transformation:
- Support data integration efforts using Reltio Integration Hub (RIH) to facilitate data movement across multiple systems.
- Develop ETL pipelines using SQL Python and integration tools to extract transform and load (ETL) data.
- Work with D&B ZoomInfo and Salesforce connectors for data enrichment and integration.
Data Quality & Governance:
- Perform data analysis and profiling to identify data quality issues and recommend solutions for data cleansing and enrichment.
- Collaborate with stakeholders to define and document data governance policies procedures and standards.
- Optimize MDM workflows to enhance data stewardship and governance.
Stakeholder Collaboration & Support:
- Work closely with business teams data stewards and IT teams to understand and resolve MDM-related issues.
- Conduct user training and provide ongoing support to ensure successful adoption of MDM tools and processes.
- Stay updated on industry trends and emerging technologies in MDM data integration and data governance.
Qualifications :
Education: B.E / B. Tech in Computer Science Information Technology or a related field.
Experience: 5-8 years of experience working with Reltio MDM in a professional setting.
Technical Skills:
- Strong proficiency in SQL for data manipulation and querying.
- Knowledge of Python scripting for data processing and automation.
- Experience in Reltio Integration Hub (RIH) and handling API-based integrations.
- Familiarity with Data Modelling Matching Survivorship concepts and methodologies.
- Experience with D&B ZoomInfo and Salesforce connectors for data enrichment.
- Understanding of MDM workflow configurations and role-based data governance
- Experience with AWS Databricks Data Lake and Warehouse
Soft Skills:
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Strong ability to communicate effectively with both technical and non-technical stakeholders.
- Proven ability to work independently and collaborate in a fast-paced environment.
Additional Information :
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Full-time