Highlights:
- Why Join Our Team: This role contributes to a thrilling mission at the FBIs CJIS offering candidates the chance to learn from top industry professionals and develop valuable skills and expertise that can be beneficial across various fields.
- About the Team and Work Environment: The team at the FBIs CJIS includes both government employees and contract staff from various companies. This blend fosters collaboration and innovation as each member brings unique perspectives and experiences to the table.
- What Makes This Position Unique: This position is unique because it allows you to work on a dynamic team engaged in high-visibility projects. Youll have the chance to learn from top professionals in the industry enhancing your personal and professional growth.
- Skills You Will Acquire: If the candidate accepts this position they will acquire skills in the Scaled Agile Framework (SAFe) specifically tailored for a large government organization.
Typical Day:
Typical day entails working with a large team to operate and maintain the FBIs CJIS IT infrastructure using the SAFe methodology
Tasks:
- Provide on-site/on-duty monitoring personnel where identified for 24x7x365 services.
- Maintain computer networks and systems including software mainframes VPNs routers and other physical hardware.
- Install and configure network equipment to update or fix hardware or software issues.
- Update virus protection software to keep data and communications protected.
- Monitor computer systems to improve network performance for computer systems and networks.
- Communicate networking issues to other employees and management especially in training new users.
- Fix software and hardware configuration issues for users on-demand or from inspection of the systems.
- Maintain comprehensive documentation in Jira Confluence or any other document repository of network configurations changes and operational procedures.
- Diagnose and resolve network issues quickly to minimize downtime. This requires a keen analytical mindset and problem-solving skills.
- Staff day/afternoon/midnight shifts.
- Troubleshooting customer issues to identify and resolve root cause.
- Perform issue resolution and standard operating procedure management.
Required Qualifications:
- 5 years of experience in network administration or a related role preferred.
- Strong knowledge of enterprise network infrastructure.
- Experience with network monitoring security and firewalls.
- Broad knowledge of cloud network security and routing protocols and technologies such as TCP/IP VPN MPLS BGP OSPF and QoS.
- Experience with WAN/LAN connectivity routers switches load balancers and firewalls.
- Proven project management skills.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Experience working in an Agile organization using Scrum Kanban Jira Confluence and SAFe.
Desired Qualifications:
- Bachelors degree in computer science Information Technology or related field preferred.
Position Type Shift Information:
US Citizenship: US citizenship is required
Clearance: Current Top Secret Clearance Required
Location: On-Site (Clarksburg WV)
Ideal Innovations Inc. is an Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or veteran status.
Ideal Innovations Inc. is a VEVRAA Federal Contractor.
Required Experience:
Senior IC