Automotive Body Shop Office Manager
Automotive Body Shop Office Manager
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Job Description
Collision Center Office Manager Capital Ford of Charlotte
Are you a people-person with a knack for organization and a passion for delivering top-tier customer service Capital Ford of Charlotte is looking for aCollision Center Office Managerto keep our shop running smoothly while ensuring an exceptional experience for every customer.
What Youll Do:
- Be the welcoming face of our Collision Center greeting customers and ensuring they feel valued from start to finish.
- Keep our shop on track by managing schedules coordinating appointments and ensuring a seamless repair process.
- WOW our customers by providing top-notch service and support through phone calls text messages and in-person interactions.
- Serve as the key liaison between customers insurance partners and our estimates team ensuring clear and efficient communication.
- Assist customers with rental car arrangements deductible payments and all administrative aspects of the repair process.
- Manage payment transactions including credit check and cash handling.
- Keep the office organized and running efficiently with various administrative tasks.
What Were Looking For:
- A customer-focused detail-oriented professional who thrives in a fast-paced environment.
- Strong communication skills and the ability to multitask effectively.
- Experience in customer service office administration or a related role (automotive industry experience is a plus!).
Why Join Us
AtCapital Ford of Charlotte were more than just a dealershipwere a team committed to excellence. If you love working with people staying organized and making a difference every day we want you on board!
Ready to take the next step Apply today and be part of a winning team!
Required Experience:
IC
Employment Type
Full-Time
