Senior Manager of Analytics
Senior Manager of Analytics
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Location: Miami FL. Hybrid.
Employment Type: open to full-time or contract.
About The Role
Concord is a leading technology consultancy delivering connected customer experiences through data and innovation. We are seeking aSenior Manager of Analyticsto lead advanced data strategy and analytics initiatives for a high-profile client in the QSR/retail ecosystem. In this senior consulting role you will drive the development implementation and optimization of data strategies using the Adobe Experience Cloud stack (Analytics AEP Journey Manager etc.).
The ideal candidate is a hands-on analytics leader with deep expertise in the Adobe suite a passion for customer data and a talent for turning analysis into business results. You will oversee everything from customer segmentation and personalization analytics to real-time dashboards and marketing attribution ensuring our client can make data-driven decisions with confidence.
What You Will Be Doing
- Analytics Strategy Leadership: Define and lead the overall data and analytics strategy for the client. Leverage Adobe Analytics Adobe Experience Platform (AEP) and Adobe Journey Optimizer to implement solutions that meet business goals and enhance connected customer experiences.
- Customer Segmentation & Predictive Analytics: Oversee advanced customer analytics initiatives including developing customer segmentations personalization approaches and predictive models. Use these insights to inform marketing strategies loyalty programs and product offerings for improved customer engagement and lifetime value.
- Real-Time Reporting & Visualization: Implement real-time data visualization and dashboarding solutions to monitor key performance indicators. Ensure stakeholders have timely intuitive access to metrics and insights for agile decision-making.
- Attribution & ROI Analysis: Develop and refine multi-touch attribution models to accurately measure the ROI of marketing campaigns and channels. Provide clear analysis on whats driving performance and guide budget allocation and optimization based on data-driven evidence.
- Data Governance & Collaboration: Establish data governance best practices to ensure data quality consistency and security across systems. Collaborate with cross-functional teams (marketing IT CRM etc.) to align data initiatives and foster a culture of analytics. Serve as a trusted advisor to both client and Concord teams on analytics strategy and data-driven decision processes.
- Team Leadership & Delivery: As a Senior Manager lead and mentor a team of analysts and data specialists (potentially across both Concord and client teams). Oversee analytics project delivery end-to-end ensuring solutions are delivered on time on budget and meet high quality standards. Communicate findings and recommendations to executive-level stakeholders in a clear compelling manner.
What We Are Looking For
- Experience: 7 years of experience in data analytics business intelligence or related fields with at least several years in a leadership role. Strong background in developing and executing data strategies in a marketing or customer analytics context.
- Adobe Stack Expertise: Deep hands-on experience with Adobes analytics and marketing platforms including Adobe Analytics Adobe Experience Platform (AEP) and Adobe Journey Manager as core tools. Familiarity with Adobe Campaign and Adobe Target (and how they integrate with analytics) is highly desired.
- Data Integration Skills: Proven ability to integrate and analyze data from multiple sources such as CRM systems point-of-sale (POS) data loyalty program databases and other customer touchpoints. Experience building unified customer data views or using Customer Data Platforms is a plus.
- Business Intelligence & Dashboarding: Advanced proficiency in BI and reporting tools (e.g. Tableau Power BI or Adobe Analytics Workspace). Skilled at designing real-time dashboards automated reports and data visualizations that drive business action.
- Predictive Analytics & Modeling: Experience with predictive modeling and statistical analysis techniques (regression clustering machine learning algorithms). Able to translate complex analytic findings into clear business recommendations and strategy.
- Strategic & Tactical Balance: Demonstrated capability to think strategically about data (big-picture vision roadmap development) while also being able to dive into details to troubleshoot data issues or perform hands-on analysis when needed.
- Leadership & Communication: Excellent leadership and people management skills. Able to mentor team members and cultivate analytics talent. Superior communication abilities with experience presenting data insights and recommendations to senior business leaders.
- Industry Knowledge: Prior experience in retail or QSR industries is beneficial but not mandatory. A strong understanding of consumer behavior analytics and omni-channel marketing data is expected.
What We Offer
- Health Dental and Vision Insurance: Comprehensive coverage to support your well-being.
- Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses.
- Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses plus a $200 Lifestyle Spending Account (LSA).
- Disability Insurance: Short- and long-term coverage fully paid by the employer.
- Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.
- Paid Time Off (PTO) and Holidays: PTO policy and paid company holidays.
- Employee Assistance Program (EAP): Access to personal and professional support resources.
- Career Growth Opportunities: Pathways for advancement and skill development.
- Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.
Job Specifications
- Employment type: Full-time permanent employment at Concord or a 3-month contract with the possibility of renewal.
- Salary: $105000 - $135000. Consideration will be given to qualified candidates with varying levels of experience with compensation commensurate with experience.
- Location: Miami FL. Hybrid 1-2 days a week on-site.
- Requirements: Must be legally authorized to work in the United States without company sponsorship now or in the future
***
More than just a consulting firm Concord is an execution company helping clients enhance customer experience optimize operations and differentiate product offerings. From digital transformation and legacy modernization to domain-driven design we deliver real solutions for the problems our clients face. Join one of the fastest growing consulting firms in the Midwest!
Our core capabilities work together to help companies untangle their toughest business and technology challenges: Business Strategy & Alignment Digital & User Experience Cloud Applications & Integration Data Solutions & Analytics Quality Engineering and Information Security.
***
Required Experience:
Senior Manager
Employment Type
Contract
