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Our client is seeking a skilled Accela Strategic Business Analyst with experience in local government permitting and licensing systems particularly Accela for a contract role in Lawrenceville GA. This role will support initiatives by analyzing business processes documenting and reviewing requirements recommending best-practice configurations supporting quality assurance through testing and validation and assisting with end-user adoption. The Business Analyst will also serve as a liaison between business stakeholders IT staff and vendors to ensure system solutions align with operational needs. Strong knowledge of Accela permitting workflows and the ability to translate business needs into effective system designs are essential.
Skills:
Bachelor s Degree in Business or IT or equivalent professional experience
Direct hands-on experience working with Accela systems
Preferred Experience:
3 years of experience working as an Accela Business Analyst
3 years of experience documenting requirements configuring or managing Accela system solutions and supporting system design and adoption
3 years of experience facilitating user testing and conducting QA validation
Experience working within agile project management frameworks
Advanced skills in Visio Excel PowerPoint Word Outlook Teams SharePoint Power BI Jira
Responsibilities:
Support Planning & Development staff in analyzing designing and implementing Accela system solutions to enhance business operations
Collaborate with cross-functional teams to translate business requirements into technical specifications that align with departmental goals and Accela platform capabilities
Lead the development and enhancement of Accela solutions proactively engaging users to identify potential issues and ensure timely resolution
Coordinate and perform quality assurance testing to validate system functionality and ensure solutions meet business and technical requirements
Partner with Accela developers and IT staff to resolve system issues and implement improvements that enhance system performance and user satisfaction
Utilize tools such as Accela Visio Excel PowerPoint Word Outlook Teams Power BI and Jira to support requirements gathering solution design documentation testing and communication
Deliver system demonstrations presentations and training sessions to effectively communicate updates features and best practices to end users and stakeholders
Mentor team members by sharing knowledge promoting best practices and contributing to overall team proficiency and project success
Education
Accela Strategic Business Analyst
Full Time