Global Tooling & Automation is an international Inetum entity. Our objective is to build and ensure the proper functioning of solutions for Inetum delivery and to guarantee the expected level of quality.
The Position:
- You will be fully integrated into the Global Tooling & Automation entity especially into the ServiceNow team.
The mission:
- We are looking for a skilled and motivated Technical Consultant ServiceNow with a strong focus on the Service Portfolio Management (SPM) module.
- You will play a key role in configuring customizing and optimizing the ServiceNow platform to support project and portfolio management demand planning resource allocation and financial tracking ensuring alignment with business goals and industry best practices.
Key Responsibilities
- Collaborate with business stakeholders to understand needs and translate them into clear technical specifications.
- Configure and customize Project Portfolio Management Demand Management Resource Management Agile Development and Financial Planning within ServiceNow.
- Develop automated workflows dashboards and scripts to improve process efficiency and portfolio visibility.
- Ensure solutions are aligned with ServiceNow development standards and internal governance policies.
- Support integration of SPM with other modules (ITSM APM CMDB) and third-party tools.
- Provide training and guidance to internal teams to improve their understanding and use of the SPM module.
- Stay up to date with the latest ServiceNow features and best practices especially in the SPM space and apply them effectively.
- Analyze issues and provide robust scalable solutions to ensure optimal system performance and user experience.
Qualifications :
Profile
- Bachelors degree in IT Computer Science or a related field.
- Minimum 2 years of hands-on experience working with the ServiceNow SPM (or module.
- Strong understanding of ServiceNow architecture scripting (JavaScript) and development best practices.
- Experience working in infrastructure services or IT business management environments.
- Familiarity with Windows/Linux systems SQL and general database technologies.
Additional Information :
Benefits:
- Full access to foreign language learning platform
- Personalized access to tech learning platforms
- Tailored workshops and trainings to sustain your growth
- Medical subscription
- Meal tickets
- Monthly budget to allocate on flexible benefit platform
- Access to 7 Card services
- Wellbeing activities and gatherings
Remote Work :
Yes
Employment Type :
Full-time