Defaults Administrator
Defaults Administrator
Posted on :
12-06-2025
Employer Active
1 Vacancy
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Job Description
Join a Challenger
Being a traditional bank just isnt our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options and we challenge ourselves and our teams to creatively transform whats possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If youre not afraid of taking on big challenges and redefining the future you belong with us. Youll get to work with people who will encourage you to reach new heights. We like to keep things fun ask questions and learn together.
We are a big (and growing!) family. Overall we serve more than 670000 people acrossCanadathrough Equitable BankCanadasChallenger Bank and have been around for more than 50 years. Equitable Banks wholly-owned subsidiary Concentra Bank supports credit unions acrossCanadathat serve more than six million members. Together we have over$125 billionin combined assets under management and administration with a clear mandate to drive change in Canadian banking to enrich peoples lives. Our customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021.
The Work
The Default Administrator performs a variety of administrative functions associated with the preparation of default statements processing delinquent loan payments and accurately inputting information into software applications for reporting purposes. The Default Administrator provides support to the Default Officers/Specialists and the Default Manager(s) for residential and commercial mortgages. The Default Administrator will work towards reaching a target set by management each month.
The Core Responsibilities!
- Accurately prepare various types of mortgage statements for loans in arrears for both residential and commercial mortgages/line of credits within specified timeline for accounts under mortgage enforcement.
- Post a variety of financial transactions including incoming and outgoing payments in a timely and accurate manner which may involve multiple systems.
- Accurately identify shortfalls and refunds in conjunction with receipt of up to date/payout funds and notify Default Officers/Specialists in a timely manner.
- Ensure storage of all relevant documents in appropriate system(s).
- Ensure all financial transaction involving a third party in default are accurate and completed in a timely manner.
- Prepare and review discharge documents provide to management for execution and send the package to appropriate solicitor.
- Review and investigate any balances in Sundry for files in Default and Recovery.
- Gather data and accurately prepare assigned departmental reports as scheduled.
Lets Talk About You!
- Degree or diploma program in a related discipline with a minimum of 2-3 years experience in the mortgage industry.
- In depth knowledge and understanding of companys payments processes and policies.
- Strong math and analytical skills.
- Strong attention to detail.
- Ability to meet tight deadlines.
- Ability to balance multiple priorities simultaneously.
- Strong organization skills.
- Superior customer service skills.
- Team-oriented.
- Ability to solve problems and propose solutions.
- Knowledge of various software including MS outlook Word with intermediate excel skills being a must.
- Self-motivated with the ability to work with very little or no supervision.
What we offer For full-time permanent roles
Competitive discretionary bonus
Market leading RRSP match program
Medical dental vision life and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Annual professional development allowance and a comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyones diverse experiences and perspectives. In tandem with that commitment we support and encourage our staff to grow not just in their career path but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We cant wait to get to know you!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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