Specialist
Specialist
Posted on :
11-06-2025
Employer Active
1 Vacancy
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Job Description
Job Title: Specialist
Location: Chennai
Experience: 2.5 5 Years
Qualification: B-Tech Open
Position(s): 1 Project
Role: Specialist
Job Role : Support ITSM discovery service mapping and issue resolution using ServiceNow ITOM across cloud and on-premise environments.
Must-Have Skills:
ServiceNow ITOM (Discovery & Service Mapping) Hands-on expertise
Application Mapping Experience mapping 50 enterprise/cloud applications (e.g. Azure AD Mulesoft Apigee SharePoint)
Pattern & Probe Debugging Proficient in modifying/debugging ServiceNow patterns and probes
Protocols & Scripting Strong understanding of HTTP SNMP TCP SOAP REST and scripting formats like XML/JSON
System Administration Solid grasp of server and network administration
Security & Infra Tools Familiar with CyberArk virtualization load balancers databases and credential management
Troubleshooting Strong communication and problem-solving abilities
Operational Excellence Ability to independently resolve tickets perform RCA and handle escalations within SLA
Location: Chennai
Experience: 2.5 5 Years
Qualification: B-Tech Open
Position(s): 1 Project
Role: Specialist
Job Role : Support ITSM discovery service mapping and issue resolution using ServiceNow ITOM across cloud and on-premise environments.
Must-Have Skills:
ServiceNow ITOM (Discovery & Service Mapping) Hands-on expertise
Application Mapping Experience mapping 50 enterprise/cloud applications (e.g. Azure AD Mulesoft Apigee SharePoint)
Pattern & Probe Debugging Proficient in modifying/debugging ServiceNow patterns and probes
Protocols & Scripting Strong understanding of HTTP SNMP TCP SOAP REST and scripting formats like XML/JSON
System Administration Solid grasp of server and network administration
Security & Infra Tools Familiar with CyberArk virtualization load balancers databases and credential management
Troubleshooting Strong communication and problem-solving abilities
Operational Excellence Ability to independently resolve tickets perform RCA and handle escalations within SLA
Education
Any
Employment Type
Full Time
Key Skills
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