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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What you get to do in this role:
- Main point of contact for all WPS issues/requests from employees visitors and landlord.
- Act as Landlord liaison dealing with the any issues and attending tenant meetings on behalf of ServiceNow. Providing comments to the landlord and passing information back to the WPS Manager.
- Management of contracted vendors ensuring they are maintaining there SLAs and KPIs.
- Ensure cleaning contractors maintain office cleanliness; maintain kitchens conference rooms and common area office space.
- Responsible for WPS requests via ticketing system and achieving stated SLAs for closing tickets.
- Support in WPS projects with WPS Manager for example roll out of initiatives within the office.
- Manage finance systems raising POs and maintaining the spend management dashboard and creating and owning the office budget.
- Oversee the ordering stock taking and maintain food/beverage/office supplies. Ensuring that the office administrator or ambassador is maintaining a constant stock to maintain a consistent employee experience.
- Ensuring that the WPS policies in Health & Safety office guidelines and security are maintained and updated as required.
- Execute the on and off boarding of employees and make sure the seating plan is always updated.
- You will be required to ensure that all areas of the office are always well maintained and presentable.
- Providing added support to the ambassador or administrators for meeting room set ups and internal/external training sessions.
- Additional requirements will include handling internal tickets for maintenance and other office repairs
such as A/C failures. - Meet with stakeholders to ensure their requirements are met and expectation set. To work with the WPS Manager to pass any feedback
- Manage community events in coordination with the ambassadors or administrators to create a culture within the office.
- Possesses strong written and face to face communication skills
- Previous management experience is desired
- Ability to multi-task with ease
- Demonstrates a methodical and thorough way of working
- Exhibits a high level of attention to detail
- Possesses strong customer face to face skills
- Exhibits a high level of attention to detail
- High understanding of Mechanical and Electrical equipment
- Contract management experience is essential
- Organized and meticulous
- Able to work well under pressure
- Confident and articulate
- A desire to show initiative and able to think on feet
- A self-motivated individual
- An outgoing positive thinker with consistent levels of evident enthusiasm
- A team player who upholds ServiceNows values and professional integrity
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- At least 3 years experience coordination role
- Must have worked in a fast-paced environment
- Previous management experience is desired
- A Facilities and H&S related qualification is desirable
JV20
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
