Truckload Operations Representative
Truckload Operations Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Scope of Position
- This position supports the movement of outbound truck/intermodal freight from the Los Angeles region throughout the U.S. through coordination with asset based truckers our warehouse and other Expeditors offices.
- The focus is proactive and innovative customer service.
- This position requires agents to use critical thinking skills to build customized solutions to various customers.
- This position is located within our Carson office facility and will primarily be computer work with some interaction with freight or customers as needed.
- The position will require phone and email communication with Expeditors employees trucking companies and other strategic service providers.
Position Schedule: Monday Friday 8AM to 5PM
Major Duties and Responsibilities:
- Build and maintain strong relationships with our trucking carriers
- Ensure smooth and timely pickup and delivery of freight scheduling appointments when needed
- Dispatch delivery orders / bills of lading and track transloads/Full Container Loads/Less than Container Loads while in transit. Follow up for Proof of Deliveries and all necessary documents needed to close out the shipment
- Ensure timely freight process flow and delivery to meet Key Performance Indicators and Requested Delivery Dates
- Assist with quoting trucking / delivery rates. Receive necessary information to quote (solo vs teams drivers special requirements etc).
- Ensure accurate and timely client and vendor billing for trucking/delivery services. Keep carrier costs on file for seamless on-time billing
- Ensure accurate and timely data entry into our operational system
- Understand department process flow constantly looking for areas of improved efficiency
Qualifications :
Minimum Qualifications:
- High School Degree or equivalent required
- Successful candidates must pass a background check
- Must be legally authorized to work in the United States
- Must not require future sponsorship for employment visa
- Fluent in English both written and verbal
- Must have the ability to work overtime in support of the departments needs
- Must be able to commute to the city of Carson CA
- Comfortable with numbers and basic mathematical skills
- Comfortable working in a professional business environment with constant interaction with other team members customer other offices and vendors.
Desired Qualifications:
- Associates or Undergraduate Degree Preferred
- Good computer skills (Word Excel and familiarity with PowerPoint)
- Ability to multi-task and prioritize throughout the workday while remaining focused and organized
- Demonstrated ability to be proactive in thought and action
- Strong organizational skills
- Analytical with a strong attention to detail
- Effective interpersonal skills including proven ability to listen comprehend effectively communicate clearly and concisely to obtain positive results
- Ability to work independently and in a collaborative team environment
- Willing to pitch in and help on last minute projects or assist team members
- Excellent written verbal and interpersonal communication skills
- Has a demonstrated strong work ethic and reliability
Reporting Structure
- Agents report to Supervisors. Supervisors report to Department Manager.
Additional Information :
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Health Plan: Medical Prescription Drug Dental and Vision
- Life and Long-Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
Hourly rate range: $19- $28 per hour
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
