Operations Assistant
Operations Assistant
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Job Description
Driving Operational Efficiency in the World of Industrial Innovation
From roll-up doors to automated gates the industrial access industry keeps the world moving. Join an international team that values precision and reliability while giving you the chance to make your mark globally drive innovation and level up your career.
Job Description
As an Operations Assistant you will coordinate communications manage service requests process quotes and invoices and provide vital support to company leaders. This role ensures smooth daily operations while maintaining accuracy efficiency and strong relationships with stakeholders in the fast-paced industrial and logistics environment.
Job Overview
Shift: Monday to Friday (Flexi) 09:00 AM 06:00 PM PST
Work setup: Work from home / Remote
Your Daily Tasks
- Provide exceptional service to internal and external stakeholders at all times
- Monitor and address company communication (phone email social platforms)
- Review accept and dispatch service requests efficiently and accurately
- Communicate with customers to coordinate service follow up and ensure satisfaction
- Communicate with vendors to request pricing place orders and follow up
- Perform daily invoicing and quoting processes with a high level of accuracy
- Maintain and improve company systems and processes
- Research and prepare information for internal and external use
- Provide executive assistant support to the CEO and other leaders as requested
- Performing other work-related duties as assigned
Requirements
The Qualifications We Seek
- At least 2 years of experience supporting operations
- Exceptional attention to detail and organization skills
- Work efficiently solve problems and meet deadlines with minimal supervision
- Possess a great attitude strong customer orientation and professional appearance
- Communicate directly assertively and openly in English; Spanish is a plus
- Act with integrity professionalism and confidentiality
Plus:
- Tech Stack: Proficient in Google Workspace accounting software and project management tools
Benefits
Exciting Perks Await!
- 5 days work week
- Work from home arrangement
- 20 vacation days in total (5 extra leaves)
- Prepaid medicine
- Fully-customized Emapta laptop and peripherals
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit the Client
Our client KP Doors & Access is a California-based specialist in industrial and commercial doors automated gates and logistics equipment. Serving distribution centers warehouses and transportation hubs they deliver safe efficient and innovative solutions from roll-up doors to perimeter fencing systems. Operating across the San Francisco Bay Area and Central Valley they are known for reliable 24/7 service and their commitment to excellence in high-traffic environments.
Your Future Team at Emapta Latam
Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010 Emapta has pioneered personalized outsourcing solutions empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities competitive compensation and a supportive work environment that fosters professional growth. With over 1000 clients worldwide and a team of over 10000 talented professionals Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia where your skills are valued and your career ambitions are supported.
#EmaptaEra
The Qualifications We Seek At least 2 years of experience supporting operations Exceptional attention to detail and organization skills Work efficiently, solve problems, and meet deadlines with minimal supervision Possess a great attitude, strong customer orientation, and professional appearance Communicate directly, assertively, and openly in English; Spanish is a plus Act with integrity, professionalism, and confidentiality Plus: Tech Stack: Proficient in Google Workspace, accounting software, and project management tools
Employment Type
Full Time
