Assistant Manager, Bid Support

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Title: Assistant Manager Bid Support

Reporting to: Director Bid Centre of Excellence

Key stakeholders: Proposal Managers/Directors Business Line Leads Sales Enablement and Operations Leads Graphic Design Leads Subject-Matter-Experts

Direct reports: Bid Support Specialist

Duties & responsibilities

The role requires the ability to manage and groom a team of Bid Support Specialists Proposal Writers Knowledge Management analysts for producing bids/proposals draft responses pitch presentations case studies various marketing collaterals and repository of business metrics in accordance with Clients requirements and JLL value proposition.

To accept total responsibility and demonstrate individual capability of writing and development of effective concise and compelling content and contribute to the success of the business division.

What this job involves

Proposal (Bid) Management Role:

• Develop and submit consistently high quality compliant customer-focused bid responses for RFIs/RFPs proposal presentations and clarifications within allocated time.
• Demonstrate a strong individual ability for proposal/business writing understanding of proposal themes and flow of information proactive approach to baselining an RFP response JLL business understanding eye-for-detail for any gaps and errors ability to develop impactful presentations and incorporate graphic design inputs to finalize bid-related output.
• Develop / update / maintain proposal baseline repositories structured as per a logical taxonomy and content type and ensure processes for easy search and retrieval for the required proposal/topic at hand.
• Understand the various business sectors applicable for JLL and the proposal components for each sector (commercial/workplace industrial residential hotels and retail).
• Where required undertake research on customer and opportunity and gather competitive information to feed into bid-evaluation process and responses.
• Engage with all organisational SMEs to ensure that their inputs are received well understood and incorporated in a timely manner. Utilize these SME inputs to keep the baselines constantly updated.
• Work with and obtain necessary information across business lines regions functional teams and SMEs to complete JLL presentations and baselines.
• Champion proposal best-practice; assist with driving consistency across all documents in accordance with JLL corporate standards & templates and revise necessary standards to fit region and client specific demands.
• Enhance visual impact of bid responses / presentations and work with graphic designers to create edit proof-read and review graphics as needed.
• Ensure alignment to governance protocols internal processes trackers update calendars and document control guidelines to maintain the required content in a logical manner.
• Undertake end-to-end responsibility of managing and maintaining repositories of business metrics past bids case studies and varied other content type on JLL digital systems and platforms such as SharePoint sites.
• Manage multiple assignments simultaneously while working both independently and with other proposal professionals

Team Utilization and Management:

• Manage a team of varied proposal related skills and levels and assume full responsibility of hiring grooming training them and running regular knowledge sharing sessions for their constant learning and development.
• Undertake the responsibility of day-to-day work allocation ensuring teams full utilization and efficiency metric timely closures of their projects and delivery to stakeholders.
• Ensure apt stakeholder communication by the juniors whether written or verbal
• Showcase the ability to hold crucial conversations and productive feedback discussions both regular and year end
• Take accountability of employee engagement and support their ambitions while delivering on organizational objectives

Performance objectives

• Deliver impactful client-focused and well-written bid responses and content
• Display an in-depth understanding of JLLs various business lines and our business model
• Ability to generate novel ideas drive content improvement/development initiatives display proactiveness ownership of individual tasks and ensure closure/project deliveries in strict timelines
• Teamwork timeliness quick learning resourcefulness ability to ideate would be the key traits
• Should be open to support during peak hours or after-office hours to contribute towards critical client submissions
• Develop a high performing team with the ability to respond to varied stakeholder requirements in a dynamic work-environment usually across different time zones
• Ability to assess stakeholder expectations and nuances a mature outlook towards stakeholder communication and delivering on the mutually agreed objectives and timelines without fail

Key skills

• Proposal Writing and Management
• Content/knowledge Management Use of Digital Platforms
• Stakeholder Communication
• Team Management
• Excellent written verbal and interpersonal Communications skills
  • To present and discuss ideas plans viewpoints effectively with all levels of staff including business and technical stakeholders
  • Formal business writing ability is a must; will be required to write or edit varied content types for JLL leadership and JLL clients
  • Tailored communication methods and styles that allow for effective engagement with specific members
• Understanding of the Graphic Design space and its potential impact on output
• Methodical and problem-solving approach to work
• Ability to critically understand and analyse content and derive logical conclusion w.r.t. its comprehensiveness aptness and sufficiency for answering the key questions
• Ability to operate in a dynamic environment
• Strong sense of client servicing
• High attention to detail
• Process orientation

Employee specification

• Post-Graduate with excellent academic credentials
• 10-15 years of experience from a professional services firm including a minimum of 5 years of independent proposal writing experience and a minimum of 5 years of team management experience

Location:

Scheduled Weekly Hours:

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If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

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