Senior eCommerce Customer Development Manager - ETailers

No Relocation Assistance Offered
Job Number#167487 - Scottsdale Arizona United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

The Senior eCommerce Customer Development Manager - eTail will fill a critical role that includes leading key customer partnerships P&L ownership hands-on operations as well as strategic thought leadership to define our digital & eCommerce strategy & execution.

As a member of the Digital Commerce team at Colgate-Palmolives CP Skin Health business this person will lead customer engagement & business across multiple strategic retailers and will be responsible for identifying and creating joint growth opportunities with our eTail partners in the Professional Beauty category.

In addition this person will develop strong business relationships with internal stakeholders (Marketing Finance Supply Chain Data & Analytics etc.) to drive strong growth for the CP Skin Health US business.

This position can be based out of either Scottsdale AZ or Seattle WA.

What you will do:

• Own all aspects of your customers business including full P&L and cross functional aspects
• Develop short & long term customer strategy annual Joint Business Plans negotiation strategies and other tactics needed to achieve customers sales & marketing goals
• Own the sales as well as the marketing & media plan for all customers including merchandizing PR and other joint strategic opportunities
• Own customers relationship meeting cadence & engagement matrix across all external & internal stakeholders including Top to Top meetings with leadership Quarterly business plans and other regular connects
• Build strong working relationships with all customer account teams including Vendor Managers Buyers Marketing Managers and Merchandisers and lead key meetings as an eCommerce and CP Skin Health expert
• Collaborate closely with internal cross functional partners - Marketing Supply Chain Innovation finance sales operations etc.
• Acquire an understanding of customer needs identify growth opportunities and the organizational competencies and requirements to win with each customer
• Own the digital shelf at each customer and ensure that the cross functional teams are aligned to the business objectives & delivery against those
• Keep abreast of industry trends risks & opportunities and identify new eCommerce partners to engage with
• Utilize all tools & analytics platforms available to make data driven decisions to drive growth
• Track all 7Ps (Product assortment pricing promotions placement etc.) across all partners and ensure excellence in execution
• Design and deploy best practices across all key customers for Skin Health category
• Own forecasting sales projection & demand planning processes for this channel

Required Qualifications:

• Bachelors degree with a preference for Marketing Finance Management or eCommerce
• 5 years eCommerce account management/customer development experience

Preferred Qualifications:

• Masters Degree
• Prior experience working with Amazon THG/Dermstore BlueMercury and other beauty retailers
• Prior experience working with online marketplaces
• Ability to work independently and fully own multiple projects and priorities simultaneously
• Experience with capabilities like Pacvue Profitero Stackline and CommerceIQ
• Previous Beauty/Skincare experience

Compensation and Benefits
Salary Range $135000.00 - $168000.00 USD

Pay is determined based on experience qualifications and location. Salaried employees may also be eligible for discretionary bonuses profit-sharing and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package including medical dental vision basic life insurance paid parental leave disability coverage and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employees hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions please click here.

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