Amazon has hundreds of millions of customers sellers and developers all over the world that rely on Amazon products and services. Preserving trust in Amazon with every customer every transaction every second is our mission. We do this by identifying and removing bad actors from the platform while supporting a best-in-class customer experience. We ensure that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products.
Were seeking a Principal Product Manager-Tech to lead strategic initiatives within our Regulatory & Exploratory Transaction Trust (RETT) team. RETT ensures that all transactions across Amazons global stores between Buyers and Selling Partners are for legitimate purposes. We identify and permanently halt entities engaging in fraudulent or abusive transactions by using machine learning models rule-based detection specialized data sets and thorough investigations.
Key job responsibilities - Own define and drive the customer-working- backwards strategy tenets long-term goals and artifacts including customer and stakeholder feedback impact analysis and business metrics to inform direction. - Define product vision including future roadmap investment innovation and experimentation. - Work with technology teams to align development with the product roadmap. - Own the Go-To Market (GTM) plan to deliver results that ensure customer and business goals are met in operational launch plans. Assess and make trade-offs based on customer requirements and QA/testing of the product. - Use voice-of-the customer mechanisms to glean customer needs. Work backwards from the customer to create compelling proposals for new features and present these ideas to senior leadership. - Lead product operations including monitoring and responding to customer and stakeholder feedback continuous product improvement and business growth. - Lead interaction with cross-functional teams including working closely with engineering program management operations finance and executive leadership. Ensure key information cascades consistently and smoothly across stakeholder organizations. - Create clear engineering-ready documents to build new support experiences and improvements to existing ones.
A day in the life If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- Bachelors degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience technical product management
- Experience working directly with Engineers on product enhancements - Experience in project management methodologies business analysis or process improvement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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