Customer Account Coordinator
Customer Account Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 42200 - 70400
1 Vacancy
Job Description
Overview
Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain international markets. It supplies its products to a broad and diversified mix of companies including full service restaurants and quick service restaurants foodservice distributors supermarkets grocery and healthy eating retailers other food stores food and beverage producers food packers and food processors. To learn more about the company please go to the company website at .
Responsibilities
As a Customer Account Coordinator you will play a vital role in supporting the companys profit and service objectives. This position involves ensuring the accurate and timely handling of customer orders inquiries and concerns while working cross-functionally to maintain strong customer relationships and service excellence.
Key Responsibilities:
- Manage customer orders ensuring accurate and timely processing in line with company policies.
- Review orders for lead-time product availability and adherence to order policies.
- Act as a liaison between the customer and other functional teams when there are discrepancies or issues with product requirements or capabilities.
- Represent the voice of the customer daily for the Sales and Marketing team.
- Develop and maintain strong relationships with assigned accounts to enhance service levels and provide Pactiv Evergreen with a competitive edge in the marketplace.
- Gather and report data on key account relationships offering insights on customer satisfaction and evolving requirements to the Sales and Marketing teams.
Qualifications
Qualifications:
- BA/BS degree preferred or High School diploma and significant customer service experience.
- SAP experience a plus.
- Strong communication and relationship-building skills.
- Ability to manage multiple tasks and prioritize effectively.
- Detail-oriented with the ability to review and ensure compliance with order policies.
- Ability to collaborate with various internal departments to resolve customer needs.
- A customer-centric approach focused on delivering excellent service and satisfaction.
A reasonable estimate of the current range is $42200 - $70400 bonus benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range individual pay is determined by job-related skills experience and relevant education or training. At Pactiv Evergreen it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
The benefits for this role include 401(k) plan with no waiting period and dollar for dollar match up to 6% and immediate vesting comprehensive medical dental and vision insurance flexible spending and health savings accounts paid time off paid parental leave up to nine paid Holidays and two floating Holidays wellness program tuition reimbursement and family care benefits.
Pactiv Evergreen is committed to a diverse and inclusive workforce. Pactiv Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color sex (including pregnancy) sexual orientation religion creed age national origin physical or mental disability genetic information gender identity and/or expression marital status veteran status or other characteristics or statuses protected by law. For individuals with disabilities who would like to request an accommodation pleasecall or email .
All information will be kept confidential according to EEO guidelines and applicable laws.
#LI-TM1
Required Experience:
IC
Employment Type
Full-Time
