HR Operations Specialist
HR Operations Specialist
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Job Description
About Toll Group
At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post
Are you a HR Professional with a passion for clear communication and data-driven insights Were looking for an HR Operations Specialist to join our team and support the evolution of our HR policy processes and systems.
In this role youll collaborate with HR Operations leadership to streamline communications maintain knowledge resources and ensure our HR practices meet the needs of our diverse workforce. This is a dynamic position that blends creativity structured and analytical thinking and project and operational support. This role is ideal for an HR generalist eager to explore the complexities of a dynamic organization through a focused analytical perspective.
Key Responsibilities:
Data Management & Insights:
Work with HR systems (HRIS payroll time & attendance) to manage data effectively.
Generate reports analyze trends and provide actionable insights to drive policy and process improvements.
HR Policy & Process Management:
Develop and maintain the HR portal knowledge articles and process documentation using clear employee-focused communication.
Work with Subject Matter Experts to ensure all materials are accurate and up-to-date.
Provide advice and information on HR policies and processes.
Communications & Content Creation:
Transition to modern communication platforms like Teams and Viva Engage for short creative and engaging updates.
Prepare polished presentation packs for key project updates.
Operational Support:
Assist with regular and ad-hoc HR Operations reporting.
Support other processes such as risk and audit reporting.
Coordinate meetings and provide general administrative support as required.
What Were Looking For:
Previous experience in an HR Analyst or generalist specialist HR role with knowledge of HR operations systems and processes.
Familiarity with creating reports dashboards and data analysis is highly desirable.
Strong communication skills with the ability to simplify complex information for diverse audiences.
Excellent organizational and multitasking abilities.
Tech-savvy with proficiency in modern HR systems and tools.
A proactive hands-on approachready to jump in and make things happen.
Enthusiasm to learn and build effective working relationships across the organisation.
Why Join Us
This is a fantastic opportunity to contribute to meaningful HR projects work closely with leadership and be at the forefront of modernizing our HR practices. Youll play a crucial role in driving improvements that make a difference for our employees and our business.
If youre ready to bring your creativity energy and analytical mindset to our team wed love to hear from you!
What moves you
At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.
Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages ethnicities genders and abilities.
To find out more about us visit
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.Required Experience:
Unclear Seniority
Employment Type
Full-Time
