IT Support Technician Apprenticeship

Apprenticely

Posted on : 08-06-2025

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1 Vacancy

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Job Location

Little Rock, AR - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 08-06-2025

Job Description

Apprenticely is helping hire an IT Support Technician for a consulting and back office support company.

Job Summary: As an IT Support Technician you will be the first point of contact for users who require technical assistance. You will provide support through various channels including phone email and in-person and will troubleshoot hardware software and network-related issues. This is an excellent opportunity for someone looking to start their career in IT and gain hands-on experience in a fast-paced environment.

Whats a successful candidate look like

Provide first-level technical support to end-users resolving hardware software and network issues.
Respond to support tickets and inquiries promptly maintaining clear communication with users throughout the resolution process.
Install configure and maintain computer systems printers and other peripherals.
Assist in setting up new employee workstations including hardware and software installations.
Perform routine maintenance and updates on systems to ensure optimal performance.
Document issues solutions and processes in the ticketing system for future reference.
Escalate more complex issues to senior IT staff when necessary.
Assist in maintaining inventory of IT equipment and software licenses.
Participate in ongoing training and professional development to stay up-to-date with industry trends and best practices.
Some travel will be required.

Requirements:

Ability to work in the United States without a current or future need for sponsorship
Ability to work onsite and travel
DOT DT

$47000 - $48000 a year

Benefits include:

PTO - 3 weeks

Medical Insurance

401k

Whats an Apprenticeship An apprenticeship is a full time position with a focus on learning! During your first year of employment you are guaranteed formal training a mentor and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. Youre encouraged to apply even if your experience doesnt precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT!

How does the interview process work We want to get to know you! Apprenticely will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employers needs well share your resume or ask you to apply directly with them. After that the employers will continue with their recruiting and interview process. If you are a match an offer will be made for you to get started in your new apprenticeship role! Well be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success!

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The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE COLOR RELIGION NATIONAL ORIGIN SEX (INCLUDING PREGNANCY AND GENDER IDENTITY) SEXUAL ORIENTATION GENETIC INFORMATION OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations part 30

SMS terms: Arkansas Center for Data Sciences (ACDS) DBA Apprenticely offers you the option to engage in SMS text conversations about your application for jobs and training programs. By participating you also understand that message frequency may vary depending on the status of your job application and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help. View our Privacy & SMS Policy: Experience:

Employment Type

Trainee

Company Industry

Key Skills

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About Company

Apprenticely

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IT Support Technician Apprenticeship

Apprenticely

Job Description

Whats a successful candidate look like

Requirements:

Employment Type

Company Industry

Key Skills

About Company

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