Program Manager
Program Manager
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Job Description
Job Summary
To support our extraordinary teams who build great products and contribute to our growth were looking to add a/an Program Manager located in US South Carolina Columbia.
Reporting to the Director Program Management the Program Managerwill be In-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project pricing and program strategies in order to continue to deliver value to the business and its customers.
What a typical day looks like:
Organize plan and direct program schedules and budgets.
In charge of tracking relevant metrics and drive action items based on results.
Provide help knowledge and expertise with contract negotiations as required.
Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines delivery quality and the required business metrics.
Reviews program proposal or plan to resolve time frame funding requirements procedures for accomplishing program staffing requirements and allotment of available resources to various phases of program.
Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
Be the key channel of communication for customers and act as escalation in the event of customer issues.
In charge of customers satisfaction reviews and corrective actions.
Maintain current and develop additional business with customers.
Monitor and track that project and program deliverables are met.
Be accountable for maintaining excellent customer relations with both new and existing customers.
Holds up production sites for projects costs and other customer related matters through business and expertise.
The experience were looking to add to our team
10 years of experience in a similar position
Bachelors degree or related field or equivalent experience.
Demonstrates advanced operations technical and people and/or process skills as well as customer (external and internal) relationship skills.
Demonstrates knowledge of multiple functional technologies/ processes industries or functions and understanding of interdependencies of such processes at the site.
Accountability for the program wellness.
Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas.
Understands the strategic impact of the function across sites.
Demonstrates mastery of functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses relationship skills.
Knowledge of the MS Office (Excel Word)
P&L Financial forecasting
Leadership previous experience
Customer-facing experience
Communication skills
Minimum travels around 5%
Here are a few of our preferred experiences:
PMP certification is desirable
Lean Manufacturing tools
PF38
#LI-PF1
What youll receive for the great work you provide:
- Full range of medical dental and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Job Category
OperationsRelocation:Eligible for domestic and international relocationIs Sponsorship Available
YesFlex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).Required Experience:
Manager
Employment Type
Full-Time
