Unclaimed Property Director

Who We Are

At Corebridge Financial we believe action is everything. Thats why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives for today and tomorrow.

We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

• We are stronger as one: We collaborate across the enterprise scale what works and act decisively for our customers and partners.
• We deliver on commitments: We are accountable empower each other and go above and beyond for our stakeholders.
• We learn improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive: We embrace different perspectives enabling our colleagues to make an impact and bring their whole selves to work.

Who Youll Work With

We help Americans take action to create the financial future they envision. Our focus is on financial solutions that help people grow and protect their retirement assets and then turn those assets into protected lifetime income where appropriate. Our innovative annuity solutions provide powerful growth opportunities guaranteed lifetime income beneficiary protection and in many products options to protect against market downturns that could impact future income. We empower our selling partners financial professionals at broker-dealers banks and agencies with valuable insights engaging tools and business-building resources for bringing our annuity solutions to their clients and helping them realize their retirement goals.

About The Role

This role is responsible for managing unclaimed property for all of Life and Retirement. The individual hired will oversee a team that is responsible for state reporting to all required jurisdictions and all due diligence required by each jurisdiction as well as oversee the call center taking calls from clients as a result of the due diligence letters.

Responsibilities

• Manage team of unclaimed property subject matter experts responsible reporting check reissues returning funds to the business loading new properties from the business mailing letters taking phone calls and overseeing the returned mail
• Act as a subject matter expert and mentor to unclaimed property staff.
• Monitor the reconciliation reports and research any items that cannot be cleared by the Recon team
• Develop and maintain strong working relationships with the claims/maturity teams to resolve issues with property flowing to unclaimed property or flowing back to the business
• Create/maintain reporting and analytics for work performed by the team as well as property scheduled to be escheated or recently escheated
• Investigate/research requests or questions from customers and regulators
• Oversee the retrieval of funds from state regulators and work with processors to develop the process/procedures for all remaining states
• Deliver all reporting required by internal or external auditors or by a regulator
• Work with the SAP IT teams and Ryan when there are issues with Tracker Pro or issues with the feeds between SAP and Tracker.
• Perform QC on the inbound / outbound calls and all daily processing
• Oversight of the work queues to ensure work is balanced
• Ensure all SAP and Appian journal entries are approved
• Handle any call escalations that the team is unable to address or when the caller requests to speak to a manager

Key Deliverables (including reports):

• Review and sign off on state reporting and ensure it is received by the appropriate jurisdiction prior to the deadline
• All imports are received in the correct format and loaded timely from all admin systems and all TPAs
• Ensure the monthly export is sent to the CEP database
• All due diligence requirements are met within the specified timeframe from each regulatory entity
• Ensure the spool file runs monthly research and work with SAP team if the file does not generate properly
• Ensure check import runs every night research and work with SAP IT teams if the import does not run correctly
• Research items that the team does not know how to process ex items are not sent properly or information is missing
• Quarterly reporting to identify potential ERISA in Tracker to move back to the business
  

Please note this is not an exhaustive list of all responsibilities of the position and the requirements of the job may change in line with business needs.

Skills and Qualifications

• 8 years of reinsurance/insurance experience in accounting
• Basic understanding of general accounting fundamentals
• Strong understanding of reinsurance and insurance concepts for all reinsurance types
• Proficient with information technology particularly Microsoft office (Word Excel Power Point)
• Strong interpersonal skills and team orientated
• Excellent organization and time management skills
• Strong analytical skills to quickly identify gather and assess information
• Ability to collaborate effectively with all levels of management and intercompany departments

Work Location

This position is based in Corebridge Financials Houston TX office and is subject to our hybrid working policy which gives colleagues the benefits of working both in an office and remotely.

Estimated Travel

Minimal travel.

Why Corebridge

At Corebridge Financial we prioritize the health well-being and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally ensuring that they have the resources and flexibility needed to thrive.

Benefit Offerings Include:

• Health and Wellness: We offer a range of medical dental and vision insurance plans as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options which vary by location. In the U.S. our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1 up to $5000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer

Corebridge Financial is committed to being an equal opportunity employer and we comply with all applicable federal state and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race color religion sex gender gender identity or expression sexual orientation national origin disability neurodivergence age veteran status or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation growth and profitability. Through a wide variety of programs and initiatives we invest in each employee seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.

Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process please send an email to . Reasonable accommodations will be determined on a case-by-case basis in accordance with applicable federal state and local law.

We will consider for employment qualified applicants with criminal histories consistent with applicable law.

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