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Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Certified Nursing Assistant or Patient Care Assistant (PCA) as we call it functions as a member of the patient care team under the direction of the Registered Nurse (RN) and proficiently and consistently performs all aspects of the PCA role. Responsible for supporting the RN with clinical tasks including but not limited to blood glucose monitoring completing EKGs applying simple dressings using aseptic technique and responding to medical emergency situations utilizing Heartsaver CPR and AED skills. In addition the PCA is responsible for responding to the needs of patients and family members and taking an active role in the efficient operation of the unit. Assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.Qualifications
1. PROVISION OF A SAFE ENVIRONMENT
Anticipates and identifies patient safety risks in collaboration with patient care team and takes appropriate action.
Utilizes proper body mechanics in moving and assisting patients to prevent personal injury.
Rounds and returns loose oxygen cylinders to appropriate storage areas.
Clears hallways of clutter.
2. ORGANIZATIONAL ETHICS
Interacts with patients families and staff in a professional manner projecting a positive public image.
Respects and supports a culturally diverse staff and patient population.
Delivers care in a non-judgmental non-discriminatory manner that is sensitive to and demonstrates respect for patient diversity.
Respects and maintains the confidentiality and privacy of patient employee and hospital information at all times.
Works cooperatively with all staff members and takes appropriate steps to resolve interpersonal conflicts. Seeks assistance from RN Nursing Director or Nursing Supervisor as needed.
Dresses appropriately and according to dress code requirements including wearing visible hospital I.D. badge that identifies self at all times.
3. MANAGEMENT OF INFORMATION
Reviews and is knowledgeable of appropriate policies procedures and work rules.
Utilizes hospital E-mail to access staff meeting minutes notices and memos.
Maintains timely ongoing verbal communication with RN throughout the shift regarding patient condition including the status of completing delegated tasks. Recognizes and notifies RN immediately of any significant change in a patients condition and/or monitoring alarms
Accurately collects and records patient data (vital signs intake and output blood sugar weights restraint care/monitoring other) and complies with hospital documentation standards to ensure a complete and accurate patient record.
4. COLLABORATIVE INTERDISCIPLINARY CARE
Maintains and fosters and teamwork approach to patient care.
Transports patients and equipment throughout the hospital as requested
o Uses appropriate safety techniques and body mechanics when moving patients. Remains with the patient or ensures patient is attended by staff when of other home unit.
5. PATIENT/FAMILY EDUCATION
Addresses patient comfort and information needs by providing informative non-clinical information to patients and families orienting patients/visitors to the hospital unit patient room services.
In collaboration with the licensed nurse reinforces the patient education provided by the nurse and provides patients/families with basic patient care instruction such as instruction for using the call light and safety requirements.
6. COMPETENCY
Complies with established practice standards policies procedures protocols guidelines and regulations
Maintains and demonstrates compliance with hospital and nursing competencies and care standards. Maintains competence in relation to a variety of technical skills that may include but are not limited to performing EKGs and blood glucose monitoring applying simple dressings and Heartsaver CPR and AED skills.
7. SKILLS/COMPETENCIES REQUIRED: Must be realistic objective measurable and related to principal duties described above.
Staff adheres to all C.A.R.E. Standards
Ability to effectively speak read and write using the English language
Ability to pass clinical competency basic math and reading testing
Ability to perform basic math calculations and measurements to measure height and weight intake and output and calorie counts
Ability to accurately interpret and utilize basic medical terminology and abbreviations
Physical ability to push transfer and pull heavy loads throughout assigned shift
Physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served
Effective communication and interpersonal skills to interact appropriately with nursing staff patients families/visitors physicians and other hospital staff
Organizational skills to set priorities and efficiently complete assigned work
Ability to manage stress related to patient care issues and changing hospital climate and personnel issues.
Additional Job Details (if applicable)
Physical Requirements
Remote Type
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EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Part-Time