Local Executive/Structural Lead- Dues & Membership
Local Executive/Structural Lead- Dues & Membership
Posted on :
07-06-2025
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1 Vacancy
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Job Description
Location: Toronto ON Canada
Type: Permanent Full-time
Group/Grade: Bargaining Unit/Support Grade 3
Type: Permanent Full-time
Group/Grade: Bargaining Unit/Support Grade 3
Grade Rate: $73343.80 (start)
Date: June 3 2025
Date: June 3 2025
The Ontario Nurses Association (ONA) is Canadas largest nurses union. We are powered by our members 68000 nurses and health-care professionals and 18000 nursing student affiliates who provide care in hospitals long-term care public health the community clinics and industry.
Our mission is to defend the rights of and advocate for nurses and health-care professionals who care for the health of Ontarians. We empower members and fight against unfair and unsafe treatment negotiate and enforce our contracts offer benefits and insurance provide tailored education and development opportunities and much more. We confront governments administrations and other policymakers head on to fight for high-quality public health care.
ONA is seeking to hire a Local Executive/Structural Lead for our Dues and Membership Services Team. Reporting to the Manager the Local Executive/Structural Lead role is responsible for maintaining accurate tracking of the Local & Bargaining Unit governance structure and ONA leadership roles. They act as a key liaison with stakeholders in all aspects of the work of the team. They hold a central lead role and provide support with various processes events and new development initiatives.
This is what else you can expect from this dynamic role:
- Accurately tracks and maintains the Local and Bargaining Unit structure and related attributes including adding editing and merging of ONA Locals and Bargaining Units as identified by ONAs BOD and staff.
- Accurately maintains Local Bargaining Unit and committee positions in accordance with ONAs constitution policies and provincial tracking limits.
- Proactively identify membership record duplication and accurately perform member merges. Proactively look for data inconsistencies and works with Managers and team on corrective measures and practices.
- Provides lead level support and services for related systems and technology including but not limited to UMS Access ONA (leader/member portal) Adobe-sign Dynamics/CRM OneDrive and Simply Voting. Including troubleshooting issues resolution and testing as required.
- Provides lead level support for various provincial regional and Local/Bargaining Unit elections etc. Including file preparation QA tracking and provision of voter support.
- Provides lead level support for processing and supporting the Access ONA (leader/member portal) submissions. Including inquiries related to access permissions and navigation. Monitors trends issues and supports appropriate resolutions.
- Provides first line of support for informational requests for listings reports stats and various ad-hoc requests for a variety of ONA stakeholders. Including production provision and retention of organizational scheduled reports.
- Provides first line of support for ONAs expansion into retiree classification tracking.
- Creation and provision of education to leaders and staff on a variety of dues and membership related topics and through a variety of mediums (written remote in-person webinars etc.).
- Actively prioritizes and coordinates daily activities and provision of event-based support. Including but not limited to intake distribution and support yearly executive review audit Local funding entitlements leadership meetings training and support.
- Proactively contributes to the overall deliverables and success of the team.
- Participates in various new initiatives. May involve design creation and efficiency suggestions related to processes applications systems and reports. This may also include documentation training testing and other quality assurance aspects.
- Ability to assess analyze and convey user requirements and make recommendations related to ONAs transition to new technology and ongoing improvements.
- Work effectively both independently and with various ONA staff teams leaders and other internal/external stakeholders to support the work of the Dues and Membership Services Team.
- Provides direct support to the Managers and back-up support to the team as needed. May perform other related duties as assigned.
- Occasional provincial travel is required.
- Flexibility to work the occasional evenings and/or weekends.
What we are looking for
The successful candidate will possess -
- Post-secondary diploma in Business Administration or equivalent.
- Minimum two (2) to three (3) years experience working within the UMS application and one (1) to two (2) years experience in Dynamics/CRM software and Access ONA (portal).
- Minimum one (1) to two (2) years experience with Local/Bargaining Unit and leadership tracking and maintenance in ONA systems.
- Minimum one (1) to two (2) years experience supporting provincial regional and Local/Bargaining Unit elections.
- Absent ONA systems experience similar experience in other union database or CRM systems will be considered.
- Advanced knowledge of Microsoft Office and applicable related Dues and Membership database applications.
- Demonstrated strong understanding and ability to draw linkages and dependances across the various related record types processes and database systems to effectively make role-based decisions and support stakeholders.
- Demonstrated ability to multi-task prioritize and manage multiple deadlines in a fast-paced environment in accordance with instructions/process; high level of accuracy and strong attention to detail.
- An adaptable and flexible individual who can work both independently and collaboratively as part of a team.
- Strong systems thinking and problem-solving skills with ability to assess risk/benefit of decisions or proposals.
- French bilingual is considered an asset.
All interested candidates may apply via ONA Jobs by 4:30 p.m. on June 17 2025.
The Ontario Nurses Association is committed to employment equity within its staff. Applications are encouraged from equity groups including individuals of Aboriginal descent racialized individuals individuals with disabilities and LGBTQ persons. We also provide accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for a disability during any stage of the recruitment process please notify Human Resources at .
Thank you for your interest in joining us. Only those selected for an interview will be contacted.
Employment Type
Full-Time
Key Skills
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