Sales Lead (Saas)

ABOUT US

Carepage is a technology-driven platform that transforms how care is delivered and experienced in aged care home care and retirement living. We work at the intersection of behavioural science data and software to elevate the voice of residents families and frontline staff.

Carepage is part of the Care & Co Group a growing ecosystem of media tech and services reshaping care outcomes. Alongside with the groups software unit the pioneers of Emotional Value Index (EVI) we are building a global standard in measuring and improving customer experience in human services

Were not just about compliance. Were here to help organisations truly connect with their communities through better insights honest feedback and real-time data. Our purpose is to create better care and services for humans.

Care & Co Group the parent company and network of socially-driven companies on a mission to elevate standards through cutting-edge media tech and service-driven solutions.

Our work spans:

• Customer and Employee Experience SaaS
• Complaints and Reputation Management
• Strategy & Training Solutions
• Real-time Feedback Tools for Aged Home Disability Care and services

Tasks

As the Sales Lead at CarePage and Groups CX software business you will play a critical role in driving sales performance and building a scalable repeatable sales engine. This is a hands-on growth role where you will be responsible for owning the mid-sized and enterprise sales pipeline across Australia leading outbound efforts and collaborating closely with our Customer Success and Marketing teams to ensure smooth handovers and long-term client value.

Youll not only close deals but also shape how we approach sales from prospecting and discovery to pitch refinement and pipeline optimisation. As the company scales this role offers the opportunity to grow into a team leadership position owning more of the sales strategy and coaching future team members.

Your success will directly influence CarePages mission to improve the quality of care through real-time feedback data and emotional insight technology.

Once we have the sales process upn running you have an opportunity to grow and continue to Head of Sales role and start building your own sales team to scale our sales.

Key Responsibilities:

• Own and drive the mid-sized and enterprise sales pipeline in the Australian market
• Collaborate closely with the customer success and marketing teams to align growth goals
• Execute and refine outbound sales strategies including prospecting and cold outreach
• Negotiate and close new business deals and identify upsell opportunities with existing clients
• Lead the development of sales processes reporting and automation (HubSpot sequences playbooks)
• Help shape the team and culture as we scale

Requirements

Essential

• Minimum of three (3) years of Proven experience in B2B SaaS sales or software sales ideally in tech software or service sectors
• A structured approach to sales and ability to work independently at any point of the sales funnel. You are not afraid to pick up the phone and call the prospect like you are not afraid to close a big deal.
• Not affraid to pick up the phone and contact the potential client
• Track record of closing mid-market or enterprise-level deals ($10k$100k)
• Familiarity with the care health or service industries or in CX is a strong advantage
• Strong command of HubSpot and/or other modern sales tools (Apollo Lusha LinkedIn Sales Navigator etc)
• Exceptional communication discovery and negotiation skills
• Independent target-driven and motivated to execute with a hands-on mindset
• Ability to build trust and collaborate cross-functionally across teams
• Strong communication skills in English (Fluent). Other languages seen as beneficial

Desirable

• Bachelors or Masters degree in Business Administration Marketing or a related field.
• Knowledge of aged care sector regulations and customer needs.

Personal Attributes

• Results-driven with a focus on achieving and exceeding sales targets.
• Ability to navigate challenges and problem solving attitude.
• Collaborative and empathetic person with excellent interpersonal skills.
• Adaptable and resilient thriving in a fast-paced evolving environment.
• A strong independent worker but willingness to work in a team when needed

What we offer:

• A chance to build and lead a sales model in a high-potential vertical
• Collaboration with an experienced international leadership team
• Hybrid work flexibility with a home base in South Melbourne
• A role where sales product and customer success work hand in hand
• Full onboarding program including CX Academy sales training and product deep dive
• Tools of the trade: phone laptop CRM tools and continuous learning budget

Benefits

At Care & Co Group we value:

• Honesty integrity and authenticity in everything we do
• A heart for the wellbeing for people
• A can do will do attitude to support our team
• Creating a fun positive and purposeful work culture

CarePage is headquartered in South Melbourne with flexible hybrid arrangements. We are about results not hours clocked so we want to find people who want to get things addition we offer:

• Flexibility in working hours
• Flexibility in remote working
• Team rewards
• Opportunity to equity participation
• All day coffee and snacks at the office

Apply through our career portal by sending through your CV and Linkedin along with a short note telling us about one B2B deal youre proud of and what made it successful. Were looking for someone who knows what good looks likeand knows how to build it.

We will make the hire immediately after the right candidate is found so do not wait to send your application.

Join us at CareCo Group and Carepage and help us lead the care industry into a smarter more human data-driven future.