Representative, Healthcare Inside Sales
Representative, Healthcare Inside Sales
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Job Description
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us and wehave an amazing story to share. Heres a quick glance of who we are and the impact you could have on the food service industry. Theres a seat at our table for you...
Position Summary:
The person in this position develops sales opportunities and ensures excellent service to their regular customers in the healthcare sector. Works in collaboration with HC sales specialists by being involved in activities promoting sales growth and profitability within established parameters.
**The successful candidate must reside within a commutable distance to either the Edmonton AB Calgary AB Winnipeg MB or Delta BC distribution centre.This is a hybrid role with the expectation to be at the Distribution Centre office 4 days a week**
Essential Functions:
Responsible for obtaining customer orders while promoting electronic tools such as Gordon Ordering.
Maintain close collaboration with specific HC Sales Specialists; analyze business opportunity reports and make appropriate recommendations.
Develop sales opportunities with existing customers and advise them of the choices available from all product categories; coordinate customer visits by product specialists and/or vendors. Use CRM to follow up on opportunities
Respond to requests and provide solutions to customer service situations; propose when required substitute products in order to adequately meet the customers needs.
Inform customers about promotions and product specifications and assist them with GPO compliance. They would discuss changes to account status (delivery and holiday schedules product availability and prices recalls etc.).
Follow up on credits B.O. pick-up orders products on special orders samples and just-in-time as well as for recalls.
Perform the required follow-ups with all departments (transportation (late-truck) procurement etc.) in order to ensure excellent customer service and optimize the CEI.
Work in collaboration with other inside sales colleagues to provide fast and efficient service.
Participate in the training and activities within the department.
Assume any other responsibility or related tasks at the request of the regional sales manager
Performs other duties as assigned.
Knowledge / Skills / Abilities:
Sales development skills be results-oriented and motivated by the achievement of objectives;
Knowledge of all product categories as well as experience in the restaurant and food service sectors are important assets;
Ability to work with several computer systems;
Positive attitude proactive and dynamic good resistance to pressure;
Collaborative spirit focused on teamwork;
Strong communication skills and innate sense of customer service;
Good sense of analysis and initiative; ability to solve problems.
Proficient in spoken and written French and English.
We thank all applicants for their interest however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment or in terms or conditions of employment without regard to any enumerated or analogous grounds of discrimination including race religious beliefs colour gender gender identity gender expression physical disability mental disability age ancestry place of origin marital status source of income family status sexual orientation or status as a qualified individual with disability.
If you require reasonable accommodation for any part of the application or hiring process due to a disability please submit your request to and use the words Accommodation Request in your subject line.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
