Client Services -DIFC
Client Services -DIFC
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Job Description
Job Title: Analyst –
Department: GGB India
Division: Operations
Reporting To: Sr. Team Manager / SDM
Location: Mumbai
Position Level: Lead Specialist
About Gallagher
Gallagher is one of the world’s leading insurance brokerage risk management and HR & benefits consulting firms employing over 52000 professionals across more than 130 countries.
The Gallagher Center of Excellence (GCoE) supports global operations 24/7 delivering a broad range of services including back-office support and knowledge-intensive business processes. With a workforce of 11000 employees across Bengaluru Pune Mumbai Kolhapur and Shimoga GCoE empowers employees to grow professionally and contribute to Gallagher’s reputation for quality compliance and customer service.
Gallagher is committed to creating a diverse and inclusive workplace where every employee has the opportunity to thrive and grow.
Position Summary
We are seeking an Analyst to support the Dubai Placement process within the India Operations. This role involves managing and executing post-placement activities like policy document preparation compliance verification claims process handling and maintaining filing systems. The ideal candidate should have a solid understanding of the insurance policy lifecycle—covering New Business Renewals Mid-Term Adjustments and must be adept at identifying and resolving discrepancies.
Primary Responsibilities
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Prepare placement slips generate UMRs and issue debit/credit notes for Cedants and Re-insurers
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Perform post-inception policy checks and conduct sanction screenings
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Organize key documentation including debit notes credit notes and tax invoices
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Collaborate with internal teams clients and regulators to ensure accurate and compliant service
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Suggest and implement improvements for accounting efficiency
Additional Responsibilities
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Publish dashboards to highlight matched/unmatched revenue and suggest improvements
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Ensure adherence to quality and compliance best practices
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Maintain confidentiality of sensitive information
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Exhibit a continuous learning mindset to enhance process effectiveness
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Contribute to a collaborative high-performing team culture
Skills and Competencies
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Technical knowledge of insurance processes and services
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Strong written and verbal communication skills
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Effective interpersonal and team collaboration skills
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High ownership and accountability in assigned responsibilities
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Sound understanding of accounting/reconciliation in the insurance domain
Qualifications
Education:
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Bachelor’s or Master’s Degree (preferably in Finance or Accounting)
Certifications (Preferred):
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Insurance Certifications (e.g. Licentiate Associate or equivalent)
Experience:
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Minimum 1 year of experience in insurance quality analysis and reconciliation processes
Skills
Proactive, Industry Knowledge, Technical Proficiency, Written And Oral Communication Skill, Quality Assurance, Visio, Accountability, Interpersonal Skill, Customer Service, Compliance, Workflow, Oral Communication Skill, Excel, Communication Skill, Hiring, Detail-oriented, Interpersonal Skills, Work Independently
Employment Type
Full Time
