Software Engineer in Business Support team - Product Support Services (IGT1 Lanka: Sitecore)
Software Engineer in Business Support team - Product Support Services (IGT1 Lanka: Sitecore)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Sitecore Product Support team provides assistance in solving non-trivial technical challenges to Sitecore Partners and Customers and is a key contributor in ensuring successful implementations of many Sitecore projects.
Software Engineers spend most of the time helping with the real-life usage of Sitecore products working with the product configurations troubleshooting complex problems developing code examples and configuration modifications.
The work process involves written communication with Sitecore customers from around the world helping them to achieve the desired business outcomes.
Position of the Software Engineer in the Sitecore Product Support team provides technical and personal growth opportunities in the wide range of different professional areas for both new and experienced software development specialists.
Position will require participation in 24x7x365 shift coverage rotation including work during late hours and during weekends according to the predefined schedule and in compliance with all local labor regulations.
Qualifications :
Ideal candidates will have the following background:
- Outstanding problem solving and logical thinking skills
- Understanding of client-server software architecture
- Great communication skills in English
- Knowledge of HTML XML/JSON JavaScript and CSS
Experience in the following would be a plus:
- Experience in direct interactions with customer and effectively managing critical situations
- Experience working with technologies such as Elastic Kibana Grafana Kafka
- Experience with JavaScript frontend frameworks such as Knockout React and Vue Next JS
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
