Housekeeping Team Member
Housekeeping Team Member
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Job Description
Join the UKs Number One Fully Inclusive Resort Team!
Position: Housekeeping Team Member
Location: Potters Resorts - Five Lakes Colchester Road Tolleshunt Knights Maldon Essex UK
Type: Part time - 30 hours per week working 9am - 3pm 5 days out of 7 to include weekends and bank holidays.
Key responsibilities typically include:
- Cleaning and maintaining guest rooms and public areas: Ensuring rooms are cleaned to high standards including making beds dusting vacuuming and sanitising bathrooms.
- Ensuring guest satisfaction: Providing excellent customer service by attending to any guest needs such as providing extra linens or responding to special requests.
- Restocking supplies: Ensuring rooms are stocked with necessary items like toiletries towels and other amenities.
- Reporting maintenance issues: Notifying management of any maintenance or repair issues such as broken fixtures or equipment.
- Upholding safety and hygiene standards: Ensuring that cleaning practices meet health and safety guidelines and maintaining a safe working environment.
- Managing inventory: Keeping track of cleaning supplies and reporting when restocking is necessary.
- Adhering to company policies: Following Potters Resorts specific standards for cleanliness guest interaction and behaviour.
Pay:
- Competitive hourly rates (10.00 - 12.21 based on age)
Hours:
- Working 9am - 3pm 5 days out of 7 to include weekends and bank holidays on a rotational basis.
Qualifications :
Attention to Detail: A keen eye for cleanliness and tidiness to make sure rooms bathrooms and public areas are spotless. Noticing small issues or areas that need extra attention.
Time Management: Ability to manage time effectively especially in a fast-paced environment to ensure rooms are ready for guests in a timely manner.
Customer Service Skills: Being polite approachable and responsive to guests needs or requests. Providing an excellent guest experience often going above and beyond to ensure comfort.
Physical Stamina: The job can be physically demanding requiring the ability to stand for long periods lift heavy items and perform repetitive tasks.
Organisation Skills: Being able to organise tasks and maintain cleanliness in a structured manner ensuring that work is done efficiently without missing areas.
Cleaning Knowledge: Knowledge of proper cleaning techniques sanitisation and the correct use of cleaning products and equipment. Understanding the use of chemicals safely and effectively.
Teamwork: Ability to work well with other staff members as housekeeping often works in teams to ensure the resort runs smoothly.
Flexibility and Adaptability: Willingness to adapt to various situations and requirements such as handling last-minute requests from guests or changing workloads.
Communication Skills: Good communication with guests and fellow team members to ensure expectations are met and requests are handled efficiently.
No formal qualifications are needed well provide all the training you need to excel in your role. If you have a positive attitude and a willingness to learn we want to hear from you!
Additional Information :
Why Choose Potters Resorts Five Lakes
- Be part of an award-winning newly expanded resort
- Excellent career growth and personal development opportunities
- Free Meals when working
- Free access to our state-of-the-art gym and leisure facilities
- Competitive pay rates based on age and experience
- Continuous training through our Potters Academy
- Regular team recognition awards and treat days
- A genuinely enjoyable place to work
#INDMPFIVE
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age disability gender gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief sex or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
