About the role
- Manage the onboarding of new partners guiding them through the first steps
- Give support to partners providing accurate valid and complete information solving questions and problems
- Guide the partners through our internal platform
- Assist partners in the billing process
- Maintain close communications with the Sales Team
- Translate new deals provided by the Sales Team into standardized information for operational purposes
- Follow communication procedures guidelines and policies to deliver the best possible service to the partner
About you
- You have 1-2 years of relevant experience in dealing with partners
- Comfortable in a fast-paced working environment
- You have excellent interpersonal and communication skills (both oral and written)
- You are able to handle delicate conversations with a calm problem-solving approach
- Advanced English and Spanish level.
- You are a go-ahead type of person organized and motivated.
- Excellent eye for detail and accuracy
Benefits & perks
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Madrid
- Home-office friendly
- Health and dental insurance
- Gympass membership
- Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.
- Responsibility from day one and professional and personal growth
- Great work environment with a young international team of talented people to work with
Application Process
For the path forward heres what to expect:
- A video call interview with our Talent team
- A 60 min online assessment test
- A conversation with our management team to explore alignment and potential
- A potential final conversation with a the team lead
#LI-hybrid
Required Experience:
Junior IC