Signpost Administrator
Signpost Administrator
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Job Description
Are you passionate about making a difference to lives of children and families
Signpost is a subsidiary charity of One YMCA and offers counselling and other therapies to support children and young people aged 5-25 years and their families.
At Signpost we offer a safe and confidential space for children and young people to talk about their mental health in the hope of supporting them to develop coping strategies to build their self-esteem and confidence.
The Role: We are seeking a Clinical Administrator who is passionate about making a difference to lives of the children and families they work with. You will report to the Therapeutic Services Manager and be part of a small friendly administrative team. You will be supporting the day to day running of the organisation and its clinical and related services across the wider organisation of One YMCA.
It is essential to bring administrative experience working with CRM systems and competency in using Outlook Word Excel and similar programs. Though not essential it would be desirable to have administrative experience within a clinical or therapeutic setting.
We have a part-time Clinical Administrator role working 30 hours per week. We are open to flexible working arrangements or a job share.
Responsibilities to include and not limited to:
Provide information advice and guidance to children families and Therapists.
Receive and respond to service referrals monitor the waiting list and schedule appointments.
Support the data collection of all activity within Signpost
To provide timely accurate and up-to-date information and advice to referring professionals and families about mental health and emotional wellbeing services
Requirements:
Preferred working days are Mon 1-5pm Tues 2-8pm Weds 2-8pm Thurs 2-8pm and Fri 11am-5pm.
Previous experience within an administrative position
Full UK driving licence and access to a vehicle
*Please do not delay in applying as we will be interviewing on a rolling basis*
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent skills and potential. We do not discriminate on the basis of Age Disability Gender Reassignment Marriage/Civil Partnership Pregnancy/Maternity Race Religion/Belief Sex and/or Sexual Orientation. We encourage applications from all backgrounds communities and industries and are committed to having a team that is made up of diverse skills experiences and abilities.
This is a Part Time role.
Hours per week: 30
Working Pattern: Mon:11:00-17:00 / Tue: 14:00-20:00 / Wed 14:00-20:00 / Thurs: 14:00 - 20:00 / Fri: 11:00 -17:00
About Us
One YMCA and its subsidiaries the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive three-day Kickstarter Event.
By the end of these three days there was a brilliantly multi-faceted set of themes and ideas which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do more and better together so that we double our impact by 2025. We deliver a vast array of services across Herts Beds and Bucks that reach over 135000 individuals annually.
These include:
- Provision of over 700 units of accommodation for homeless people
- Move on accommodation for individuals moving onto independent living
- Housing and practical/emotional support for young asylum seekers
- Community HUBs hosting a range of activities and meeting space hire
- Childcare provision in Hertfordshire
- Family support through a network of childrens and family centres covering Hertfordshire and Bedford
- Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children
- Independent sexual violence services across Bedfordshire Luton and Hertfordshire
- Domestic abuse perpetrator reform programmes across Bedfordshire
- Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund
- A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity and it is important to us that all staff and volunteers can fully buy in to our ethos.
The Benefits
About Us
One YMCA and its subsidiaries the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do more and better together so that we double our impact by 2025. We deliver a vast array of services across Herts Beds and Bucks that reach over 135000 individuals annually.
One YMCA and ECPs use a strength based and trauma informed approach to delivering therapeutic and specialist support services to children young people and adults across Herts and Beds.
Our highly skilled experienced and dedicated staff team fit within our six therapeutic and specialist arms: Specialist Domestic and Sexual Violence Support Behaviour Change Programmes Adult Counselling CYP Counselling and Play Therapy Therapeutic Group Programmes and Professional Development.
Other areas of work One YMCA supports our communities:
-
Provision of over 700 units of accommodation for homeless people.
-
Move on accommodation for individuals moving onto independent living.
-
Housing and practical/emotional support for young asylum seekers.
-
Community HUBs hosting a range of activities and meeting space hire.
-
Childcare provision in Hertfordshire.
-
Family support through a network of childrens and family centres covering Hertfordshire and Bedford.
-
Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund.
Our Values
We champion RESPECT so everyone can belong
We show COMPASSION so everyone can contribute
We inspire GROWTH so everyone can thrive
Current Benefits
- Health Cash Plan
Covers healthcare expenses from optical and dental care to therapy treatments. Shared pot for children included.
- EAP & Doctorline
Confidential help and advice line (24 hours) on medical legal and domestic issues.
- Rewards & Discounts
Special offers from hundreds of leading online and high street retailers & Discounts on gym memberships.
- Birthday and Wellbeing day off
One day additional leave day for every year of service up to 5 days.
- Leave & Support
Support for your child IVF treatment and through challenging times.
- Career Pathway
Training & Development with a clear pathway for you to grow.
Documents
Required Experience:
Unclear Seniority
Employment Type
Unclear
