German Customer Support Agent â remote in Portugal
German Customer Support Agent â remote in Portugal
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Job Description
Braga is one of Portugals oldest cities with a young heart! Known for its historic beauty cozy cafes and vibrant student vibe Braga is the perfect mix of tradition and innovation. Enjoy peaceful green spaces rich culture and a buzzing tech and business scene all just a short drive from Porto!
Start your next chapter in this charming and dynamic city!
Customer Support Agent Automotive Enthusiast Wanted!
Do you love helping people and have a passion for great customer service Join a dynamic team supporting users of a top global automotive brand. Youll be the friendly voice (and chat!) behind a smooth supportive customer experience.
What Youll Be Doing
- Chatting emailing and calling customers to assist with their questions
- Updating internal CRM tools with important info
- Building trust and strong relationships with every interaction
- Supporting customer satisfaction loyalty and retention
- Meeting performance goals in quality efficiency and service delivery
- Sharing feedback and ideas to help improve processes
What Makes You a Great Fit
- Proficiency in German
- English level B2
- Youre a strong communicator and great with people
- Youve worked in customer service before (multichannel a big plus!)
- Youre organized proactive and love to solve problems
- You handle every customer with empathy and professionalism
- Youre a team player who collaborates with ease
What We Offer
- Full training to help you succeed.
- Relocation support (if applicable).
- We promote inter-company mobility to work at any of our sites around the world.
- Private health insurance free after six months
- Competitive wages (14 monthly payments per year)
- Be part of a project with real impact
Location
Braga Portugal
Employment Type
Full Time
