Onsite Implementation Program Manager
Onsite Implementation Program Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Develop implement monitor and execute the companys waste & recycling management program at customers location(s). Work with Sales to develop Onsite Services leads provide win-strategy implement Transition Plans for new customers and provide ongoing Quality Assurance and oversite of exiting Onsite programs. Working independently at the customers site under general supervision responsible for implementation and day-to-day operations of Clean Earths Onsite waste management program. Drive recycling improvements cost improvements and waste minimization in alignment with customer goals. Assist with research and implementation of sustainable and innovative programs. Deliver Quarterly Business Reviews and drive customer satisfaction.
Primary Responsibilities (Essential Functions):
Implement activities required to successfully transition and onboard new Onsite programs
Work with Operations teams and 3rd party vendors (as needed) to meet/ exceed contract requirements
Develop Operations Manuals and KPI Metrics per Onsite program
Lead the development and delivery of Quarterly Business Reviews.
Provide ongoing quality assurance sustainability initiatives and value-based services
Serve as technical and EHS expert for customer on Onsite Services waste programs and DOT regulations
o Identify opportunities to cross-sell additional services
Assist with onsite staff selection via interview and collaborative reviews
Work with on-site teams to monitor waste and recycling programs and maintain swaps and pickups as needed.
Work with customer teams on special projects as needed.
Participate in weekly team planning calls; benchmark and share experiences with other program managers at similar customer locations.
Participate in customer calls and meetings as necessary.
Collaborate with customer service billing and operations teams to ensure seamless customer experience.
Resolve site-level vendor and customer issues that may arise. Address issues in a professional manner with appropriate root cause analysis and corrective actions.
Coach customer and/or 3rd party organizations on Clean Earth systems/database and serve as liaison between parties to ensure collaboration and implementation of site programs.
Conduct audits of onsite programs both planned and unannounced.
Perform other reasonably related tasks as assigned by management.
75% travel
Qualifications :
Basic Required Qualifications:
Either a bachelors degree with 5 minimum years of experience in the waste management industry OR in lieu of a degree 8 years minimum of experience in the waste management industry.
Working knowledge of RCRA and DOT regulations.
Preferred Qualifications:
Experience in project management and/or client relations
Experience with Onsite program deployment and maintenance
Experience in hazardous waste management including preparation of labels and shipping paperwork
Experience scheduling hazmat transporters/carriers
Working knowledge of Microsoft Office including Word Excel Teams and Share point
Experience using an order entry system (Oracle ideal)
Highly developed verbal communication skills to work with individuals at all levels of staff at the customer site and within Clean Earth
Ability to lead others through influence
Ability to work independently under general supervision
Physically able to traverse large facility with busy forklift traffic through narrow aisles and ability to access locked fenced areas.
Visual acuity to read labels and documents and to perform compliance inspections of container storage areas
Willingness and ability to wear company provided personal protective equipment including eye protection steel toed shoes and safety vest
Ability to deal politely and professionally with customers and/or coworkers
Additional Information :
Clean Earth offers competitive benefits including health dental vision life and disability insurance plans starting on the first day of employment; paid time off wellness benefits employee discount program tuition assistance and a 401k with company matching.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability veteran status gender identity or genetics. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
If you have a difficulty applying for any job posted on Harsco Clean Earths website because a disability prevents you from using the online system Clean Earth offers the following alternate application procedure: Call toll free and leave your name phone number city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
