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Hotel Manager

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1 Vacancy
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Job Location drjobs

Makati City - Philippines

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

As a Hotel Manager of Raffles Suites Raffles Residences and Fairmont Makati you will lead the strategic direction and operational execution across the tri-property complex ensuring alignment with brand standards and the vision of the brands leadership. You will assist in driving the senior leadership collaboration financial performance service excellence while fostering a culture of accountability and innovation. With a strong focus on guest satisfaction and colleague engagement you proactively implement initiatives that enhance the overall experience and maintain competitive positioning. Your entrepreneurial approach to Sales & Marketing especially in digital channels ensures measurable returns and brand visibility. You also maintain a trusted partnership with Hotel Owners consistently delivering expectations and long-term value.

Specific Duties and Responsibilities:

  • Champions the companys strategic vision by steering key initiatives aligned with the mission values and directives from the Cluster General Manager ensuring seamless execution across all levels.
  • Leads high-level executive discussions providing insight and direction on financial performance operational challenges and strategic opportunities.
     
  • Drives excellence in service delivery in Rooms Division and Food and Beverage while continuously elevating standards to exceed stakeholder and guest expectations.
  • Oversees building maintenance and infrastructure by ensuring its safe efficient and compliant operation while leading security and fire life safety programs to protect people property and assets.  
  • Applies an entrepreneurial mindset to Sales & Marketing and Revenue Management leveraging ROI-driven strategies and maximizing the impact of digital channels with innovation and enthusiasm.
     
  • Oversees financial planning and analysis collaborating with the Director of Finance to deliver accurate monthly forecasts and performance reports.
     
  • Leads talent development and performance management addressing departmental challenges while fostering a culture of coaching accountability and continuous improvement.
     
  • Balances strategic decision-making with a focus on guest satisfaction employee engagement and sustainable profitability ensuring the company remains competitive in the market.
     
  • Implements proactive guest experience strategies resolving issues swiftly and introducing new processes to enhance satisfaction and loyalty.
     
  • Maintains a strong transparent relationship with Hotel Owners ensuring alignment on goals and consistently delivering expectations.

Qualifications :

  • Experience in a senior management capacity in-charge of luxury hotel operations with multiple F&B outlets including large conference/event facilities.
  • Luxury Residential experience is preferred.
  • Strong organization and leadership skills.
  • Excellent interpersonal and communication skills.
  • Effective management style hands-on and approachable.
  • Bottom-line oriented with emphasis on quality guest-service and team-building
  • Understand and adaptive to market trends and needs of a challenging and exciting environment.
  • Ability to implement innovation is required.


Additional Information :

What is in it for you:

  • Employee benefit card offering highly discounted rates in Accor Hotels worldwide.
  • Food and Beverage dining privilege
  • Attractive bonus and pension scheme
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.
  • Opportunity to grow within your property and across the world!


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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